Danika Reynolds
Kinross,WA
Summary
A highly motivated individual who takes pride in attention to detail and satisfying there customers needs. An ability to show calmness under pressure, ensuring successful operations and memorable experiences for customers using my services. Equipped with strong problem-solving abilities, exceptional organisational skills and a willingness to learn and adapt to different work conditions. Displays excellent communication skills, and thrives at promoting strong client connections on both a personal and professional level always remaining flexible to deliver high standards and quality of service.
Also excels in event coordination and customer relationship management. Poised to contribute to team success and achieve positive results. Always ready to tackle new challenges and advance organisational objectives with dedication, positivity and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cleaner & Gardner
Self Employed
Perth, WA
01.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other rooms inside and outside of homes.
- Cleaned, removed debris, trimmed, weeded and all other general gardening to meet clients requests.
- Used time management and efficient cleaning & gardening methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Sustained cleanliness and order in outdoor areas.
Assistant Bar Manager
Noranda Senior Football Club
Noranda, WA
04.2018 - 09.2018
- Kept alcoholic beverages well-stocked and organized orders with local business to meet expected demands.
- Collaborated with the Bar Manager in setting sales targets and budgeting.
- Supported event planning initiatives by coordinating with committee members to accommodate special requests or customizations within budget constraints.
- Money handling and banking duties.
- Adhered to laws regarding alcoholic beverage services and customer regulations.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Maximized profit margins by negotiating competitive pricing with suppliers and managing inventory levels.
Thermomix Sales Consultant
Thermomix Australia
Perth, WA
09.2015 - 06.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Replenishment Night Fill
Woolworths Supermarket
Whitford City Shopping Centre
04.2013 - 06.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Bartender / Waitress
Colonial Brewing Company
Margaret River, WA
08.2011 - 12.2011
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender / Waitress
Bootleg Brewery
Margaret River, WA
03.2011 - 09.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Pharmacy Assistant
Craigie Community Chemist
Craigie, WA
03.2008 - 11.2008
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
Pharmacy Assistant
Cable Beach Pharmacy
Broome, WA
06.2006 - 02.2008
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Compounded, packaged and labelled pharmaceutical products under direction of pharmacist.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Maintained records for customer profiles.
- Filled large medication/webster pack orders for communities, medical centres and aged care facilities.
Education
Year 10 Completion
Broome Senior High School
Broome, WA01-2006
Skills
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Event coordination
- Customer relationship management
- Attention to detail
- Organisation and time management
- Ability to work with customers from diverse backgrounds and different cultures
- Steadfast work ethic
- Motivated and driven to achieve individual and team goals
- Honest, reliable and trustworthy
Certification
Surf Life Saving WA - First Aid Certificate
- Provide First Aid
- Provide basic emergency life support
- Provide cardiopulmonary resuscitation
Access All Areas Training
- Provide Responsible Service of Alcohol
Timeline
Cleaner & Gardner
Self Employed
01.2022 - Current
Assistant Bar Manager
Noranda Senior Football Club
04.2018 - 09.2018
Thermomix Sales Consultant
Thermomix Australia
09.2015 - 06.2017
Replenishment Night Fill
Woolworths Supermarket
04.2013 - 06.2014
Bartender / Waitress
Colonial Brewing Company
08.2011 - 12.2011
Bartender / Waitress
Bootleg Brewery
03.2011 - 09.2011
Pharmacy Assistant
Craigie Community Chemist
03.2008 - 11.2008
Pharmacy Assistant
Cable Beach Pharmacy
06.2006 - 02.2008
Year 10 Completion
Broome Senior High School