Danika Taylor
Huntingdale,VIC
Summary
I’m at a pivotable point in my life where I want to focus my energy on an entry level position that will hopefully kickstart a career pathway into my future. I am confident with my current job role, but I know I'm not as happy as I could be and I'm ready to take on a new challenge. I just need someone to give me a chance to prove it. I know my work ethic is dependable. I will always show up and put my best foot forward to ensure I become an asset to my employer, not a liability.
Overview
5
5
years of professional experience
Work History
Room Attendant
Quest serviced apartments
08.2022 - Current
- Trained new employees on general housekeeping procedures and provided assistance in delegating tasks suited to their experience
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated and documented repair needs to maintenance staff.
- Implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Evaluated employee performance and developed improvement plans.
Night Shift Filler
Coles Supermarket
02.2022 - 04.2022
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Hotel Cleaner
Victoria's Byron Bay
02.2019 - 02.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
Education
Certificate III Retail -
TAFE
NSW2018
Certificate III Hospitality -
TAFE
NSW2017
Barista Skillset Course
TAFE
NSW2018
Cert 4 Mental Health
TAFE
VIC04.2022
Skills
- Motivated
- Adaptable
- Independent
- Time Efficient
- Committed Work Ethic
- Eager to Learn
- Dependable
- Trustworthy
Hobbies
- Dance
- Reading
- Education
- Music / podcasts
- Nature adventures
- Theatre
Timeline
Room Attendant
Quest serviced apartments
08.2022 - Current
Night Shift Filler
Coles Supermarket
02.2022 - 04.2022
Hotel Cleaner
Victoria's Byron Bay
02.2019 - 02.2022
Certificate III Retail -
TAFE
Certificate III Hospitality -
TAFE
Barista Skillset Course
TAFE
Cert 4 Mental Health
TAFE
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