Danilo Aquino Da Silva
Brisbane,Australia
Summary
Dynamic IT Infrastructure Analyst with a proven track record at UnitedHealth Group, excelling in network security and project delivery. Expert in configuring firewalls and managing cloud environments, while enhancing client relations and optimizing IT service management. Adept at driving complex infrastructure projects to successful completion, ensuring robust cybersecurity measures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Infrastructure Analyst
Tecnocomp Tecnologia e Serviços LTDA
Sao Paulo, Brazil
03.2021 - 04.2024
- Configured Fortigate, Watchguard, and ForcePoint firewalls with Cisco and Huawei switches to secure networks.
- Monitored IT assets using Zabbix and Grafana, enhancing system reliability and issue resolution.
- Administered Linux and Windows servers in Microsoft 365, Azure, and AWS to support critical operations.
- Implemented network security measures for over 50 UnitedHealth Group hospitals; conducted Wireless Surveys for more than 30 major clients.
- Assessed Alares’ IT infrastructure, providing recommendations for cloud migration and optimization.
- Analyzed logs to identify security threats, utilizing ITSM tools like ServiceNow and Jira for incident management.
- Strengthened data protection protocols while delivering complex infrastructure projects.
- Managed Active Directory users and groups across multiple domains within organizational environment.
- Assisted other departments with their technology needs such as setting up video conferencing equipment or providing training on particular applications.
Computer Technician
DIGICAD TREINAMENTO EM TECNOLOGIA E GESTAO LTDA
Sao Bernardo Do Campo, Brazil
01.2019 - 01.2021
- Delivered technical support to users by troubleshooting hardware and software issues, enhancing operational efficiency.
- Configured and maintained IT equipment, including computers and network devices, for training and operational environments.
- Assisted in technology training programs, supporting clients and internal teams with system setups and network configurations.
- Executed software installations and system updates, ensuring reliable performance for end-users.
IT Field Support Technician
WS INFO
Sao Bernardo Do Campo, Sao Paulo
12.2017 - 11.2018
- Provided on-site and remote technical support for hardware, software, and network issues.
- Installed, configured, and maintained computers, printers, and office networks.
- Managed operating systems, software installations, and antivirus protection.
- Performed system backups and data recovery operations.
- Installed and configured CCTV systems, including IP and analog security cameras.
- Set up DVR/NVR devices and ensured secure remote access for video surveillance.
- Assisted in the setup of wireless and wired networks, including routers and switches.
- Maintained documentation of IT assets and ensured preventive maintenance.
Education
Graduation - Analysis and Systems Development
UNIP - Universidade Paulista
SAO PAULO, BRAZIL01.2021
Course or qualification - CCNA Introduction to Networks
Cisco Networking Academy
BRAZIL07-2022
Course or qualification - INFRASTRUCTURE MANAGEMENT
FIAP
BRAZIL06-2022
Course Or Qualification - NSE 1,2,3
FORTINET NSE Training Institute
SAO PAULO, BRAZIL12-2022
Course Or Qualification - Network Administration
ALURA
BRAZIL12-2022
Skills
- Network administration and configuration
- Cybersecurity management
- Asset monitoring tools
- Server and cloud management
- IT service management
- Security system installation
- Technical support services
- Project delivery leadership
- Client relations
- Project management
- Cloud migration
- Firewall configuration
- Documentation management
- Data center operations
Hobbies and Interests
- Improve my English
- Grow in the area of network administration and cybersecurity
- Help the organization that joins and contribute to the growth of Australia's economy
References
- Tecnocomp Tecnologia e Serviços LTDA - +55 (11) 2199-5800
- Digicad trainings in technology - cursos@digicad.com.br
- WS INFO - ws_tecno@hotmail.com
- AXIAGRO (Rebecca Frade DPO ) - +55 (11) 96915-9286
Certification
- CCNAv7: Introduction to Networks
- NSE 1,2 AND 3
- Laserway Equipmentos Módulo Expert
- Microsoft Office Specialist
Languages
English
Professional
Portuguese
Native/ Bilingual
Timeline
IT Infrastructure Analyst
Tecnocomp Tecnologia e Serviços LTDA
03.2021 - 04.2024
Computer Technician
DIGICAD TREINAMENTO EM TECNOLOGIA E GESTAO LTDA
01.2019 - 01.2021
IT Field Support Technician
WS INFO
12.2017 - 11.2018
Graduation - Analysis and Systems Development
UNIP - Universidade Paulista
Course or qualification - CCNA Introduction to Networks
Cisco Networking Academy
Course or qualification - INFRASTRUCTURE MANAGEMENT
FIAP
Course Or Qualification - NSE 1,2,3
FORTINET NSE Training Institute
Course Or Qualification - Network Administration
ALURA
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