Danique De Kat
Lower Chittering,WA
Summary
Hardworking employee enthusiastic about learning fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sales Representative
Austral Wright Metals
04.2015 - 08.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Managed over 70 accounts and consistently maintained professional relationships with those accounts
- Processed all sales orders
- Presented accounts with quotations and always ensured quote were followed up.
Franchise Owner
Metro Modelling And Dance Academy
01.2014 - 06.2017
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Choreographed all routines for end of year performances.
- Managed all contact with parents and addressed any and all concerns professionally.
- Organised all event bookings as well as venue booking and co ordinated all costumes for events and shows.
Sales Representative
Midway Metals
02.2014 - 04.2015
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Processed all banking and incoming as well as outgoing mail.
- contacted all debtor accounts when overdue for payment.
- Assisted cash sale walk in customers with high professionalism.
New Car Sales Consultant
AHG - Lynford
01.2013 - 02.2014
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Prepared purchased vehicles and completed final delivery checks.
Temp Worker
WA Hino/ Volskwagon Commercial Centre
07.2012 - 01.2013
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Real Estate Receptionist
Professionals City North
03.2010 - 01.2012
- Enhanced customer satisfaction by providing timely and accurate property information to clients.
- Developed strong working knowledge of local real estate market trends by staying current with industry news and updates.
- Continually advanced personal knowledge of the industry and related software programs, ensuring proficiency in all aspects of the role as a Real Estate Receptionist.
- Managed receipting of all incoming rent payments
- Managed trades coming in to collect keys for property maintenance
- assisted sales reps and property managers
- typed out PCR's and inspection reports
- Managed rental applications and application fees.
- answered all incoming calls and directed appropriately.
Education
High School Diploma -
Mindarie Senior College
Mindarie, WA11.2010
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Goal-Oriented
- Strong negotiation
- Attention to Detail
- Driven and Determined
Timeline
Sales Representative
Austral Wright Metals
04.2015 - 08.2017
Sales Representative
Midway Metals
02.2014 - 04.2015
Franchise Owner
Metro Modelling And Dance Academy
01.2014 - 06.2017
New Car Sales Consultant
AHG - Lynford
01.2013 - 02.2014
Temp Worker
WA Hino/ Volskwagon Commercial Centre
07.2012 - 01.2013
Real Estate Receptionist
Professionals City North
03.2010 - 01.2012
High School Diploma -
Mindarie Senior College
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