Daniru Kularatne
Perth
Summary
Working for highly reputed organizations with the aim of achieving and covering up the work efficiently and effectively in a quality manner where I can gain more knowledge and further can enhance my skills and abilities will be my first priority as a responsible adult.
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
2
2
years of professional experience
Work History
Supervisor
AMC Commercial Cleaning
02.2023 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Team Member
Broadway Pizza
02.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
JB Direct Team Member
JB Hi-Fi
11.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Advanced Diploma of Civil Construction Design - Architectural Engineering
Keystone College
Western Australia10-2026
Graduate Diploma of Management - Construction Management
Keystone College
Western Australia11-2027
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Time management
Languages
English
Professional Working
Timeline
JB Direct Team Member
JB Hi-Fi
11.2023 - 02.2024
Supervisor
AMC Commercial Cleaning
02.2023 - Current
Team Member
Broadway Pizza
02.2023 - Current
Advanced Diploma of Civil Construction Design - Architectural Engineering
Keystone College
Graduate Diploma of Management - Construction Management
Keystone College
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