Danish Rafique
Overview
3
3
years of professional experience
Work History
Customer relations officer
Punjab cash and carry
07.2020 - 08.2023
Education
Master of Science - Master of Business Informatics
University of Canberra
Canberra, ACT04.2026
Intermediate in computer science -
Board of intermediate and secondary education, Rawalpindi
01.2016
Bachelor of Business Administration
Capital University of Science And Technology
2013
Bachelor of Business Administration
Capital University of Science And Technology
Islamabad2020
Skills
- Ms office
- Communication
- Team work
- Leadership
- Critical thinking
- Customer Service
- Process Improvement
- Customer Relations
- Issue Resolution
- Customer Engagement
Roles And Responsibilities
- Handle incoming walk-in customers.
- Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests
- Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Languages
English
Urdu
Hobbies and Interests
- Sports
- Reading
- Writing
Projects
Marketing Research Project - Carried out detailed review of frozen food, identified its problems and came up with solutions and launch new frozen food product. Project on consumer behaviour, segmentation and consumer buying power
Timeline
Customer relations officer
Punjab cash and carry
07.2020 - 08.2023
Master of Science - Master of Business Informatics
University of Canberra
Intermediate in computer science -
Board of intermediate and secondary education, Rawalpindi
Bachelor of Business Administration
Capital University of Science And Technology
Bachelor of Business Administration
Capital University of Science And Technology
Similar Profiles
Usama AzharUsama Azhar
Salesperson at Punjab Cash and CarrySalesperson at Punjab Cash and Carry
Dhruv KalyanDhruv Kalyan
Delivery Associate at Ontario Cash & CarryDelivery Associate at Ontario Cash & Carry
Jagjit KaurJagjit Kaur
Cashier Assistant at Brampton Cash and CarryCashier Assistant at Brampton Cash and Carry
Donnah FairiDonnah Fairi
CUSTOMER RELATIONS OFFICER at TISA BANKCUSTOMER RELATIONS OFFICER at TISA BANK
Morwaledi Vanessa NtshabeleMorwaledi Vanessa Ntshabele
Customer Relations Officer at VW AND AUDI RUSTENBURGCustomer Relations Officer at VW AND AUDI RUSTENBURG