Administrative Assistant
OneFinancial
Belmont, WA
09.2024 - 11.2024
- Managed front-desk reception, greeting clients and maintaining a professional first point of contact
- Handled incoming calls and call routing, directing enquiries to the right teams or staff
- Supported scheduling and calendar coordination, managing appointments and client follow-ups
- Assisted with administrative accounts tasks, including invoice entry and payment processing via POS systems
- Managed back-office organisation, preparing materials, ordering supplies, and maintaining internal resources
- Maintained office presentation and cleanliness, ensuring meeting areas and workspaces stayed tidy and client-ready
- Provided client hospitality support (coffee/tea/water) when requested during meetings
- Responded to client and internal enquiries through email correspondence, delivering timely and professional communication
- Updated and maintained databases and client records, ensuring accuracy and confidentiality
- Took initiative with multitasking and operational support in a fast-paced, client-facing environment