Daniz Akmal
Perth,WA
Summary
Enthusiastic high school student with skills in working in both team-based and independent capacities. Previous experience working in a customer service role within the retail industry. Proven skills handling cash, providing exceptional customer service and using initiative to attend to tasks. Eager to learn new skills and advance knowledge with hands-on experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
The Reject Shop
08.2021 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Frequently inspected production area to verify proper equipment operation.
Team Member
Nando's Restaurant
01.2021 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Mercy College
Koondoola, WASkills
- Training Junior Team Members
- OSHA Standards
- Meeting Sales Goals
- Merchandise Recommendations
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Critical Thinking
- Rewards Programs
Certification
- currently enrolled in certificate II in Community services
- first aid certificate
Timeline
Team Member
The Reject Shop
08.2021 - Current
Team Member
Nando's Restaurant
01.2021 - 07.2021
Mercy College
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