Danni Antonello
Albury,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lash Technician
Lash And Brow Group
03.2022 - 06.2023
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Maintained full schedule of appointments with over clients per week.
- Answered phone calls and emails to schedule client appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Utilized exceptional customer service skills throughout lash consultations and services.
Key Holder
NQR
05.2021 - 01.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Crew Member
Zambrero
09.2018 - 12.2021
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
GED -
Albury High School
Albury, NSW03.2022
Skills
- Excellent customer care
- Methodical multitasking
- Outstanding verbal and written communication
- Complaint resolution
- Strategic sales knowledge
- Very quick learner
Timeline
Lash Technician
Lash And Brow Group
03.2022 - 06.2023
Key Holder
NQR
05.2021 - 01.2022
Crew Member
Zambrero
09.2018 - 12.2021
GED -
Albury High School
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