Danni Bull
Gatton,QLD
Summary
Highly motivated individual with RTO experience including administration, data entry, case management and enrolment officer. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Floor/Waitressing
Piano Bar
Geelong
09.2022 - Current
- Provide excellent wait service to ensure satisfaction
- Deliver food and beverages
- Make menu recommendations, answer questions and share additional information with restaurant patrons
Administration officer/Receptionist
Australia Wide Forklift Training Centre
Geelong
03.2019 - 09.2019
- Provide exceptional customer service to students and customers in a friendly manner
- Respond to email and website enquiries in a professional and timely manner
- Booking students into appropriate training
- Entering students’ enrolments on to data base with efficiency and accuracy
- Ensure all VicRoads testings, processes and paperwork for students met strict regulations and guidelines
- Extensive knowledge of Xero, Bookeo, Podio & the Microsoft Office Suite
- Generate invoices and receipt payments with EFTPOS or cash
- Provide administration support to trainers; including collating of training packages
- Personal assistant duties to management as required
- Work collaboratively and respectfully in a team environment to ensure key objectives are met.
Customer service officer/Case Manager/Data Entry
Journey Management Group
Geelong
09.2017 - 07.2018
- Provide customer service to students and customers
- Accurately & efficiently enter Student & Enrolment data into VETrak system
- Booking students into appropriate training
- Generate invoices and receipt payments with EFTPOS or cash
- Provide support to students and develop and maintain client relationships
- Personal assistant duties to management as required
- Provide weekly sales reports obtained via VETrak and Microsoft Excel
- Ability to manage busy call centre
- Maintain & ensure accuracy of all student information on database, student files & RTO filing systems.
Customer Retail Sales Assistant
Typo/Cotton On
Geelong
07.2013 - 02.2014
- Provide excellent customer service to shoppers
- Process sales in an efficient and friendly manner
- Assist in store merchandising and rearrangement
- General housekeeping duties, including daily dusting and vacuuming of store
- Confidently open and close of store, including reconciling of tills
- Training of new staff.
Administration Officer
Kalari Transport
Hamilton
03.2012 - 10.2012
- Accurately price and create consignment notes
- Correctly enter data in company system
- Answering calls & responding to enquiries regarding transport and pricing
- Assisting in timesheet collation and payroll.
Education
Responsible service of Alcohol -
Eclipse Education
Online09-2022
Business Administration - Certificate III - Business Administration
The Gordon TAFE
Geelong06-2021
Youth Work - Certificate IV - Family And Community Services
Diversitat
Geelong06-2014
Skills
- Database Management
- Administrative Support
- Document Control
- Database Administration
- File Management
- Customer Relations
- Student Relations
- Data Organization
- Student Engagement
- Case Management
- Relationship Building
- Customer Service
- Call Center Operations
- Clerical Support
- Student Records Management
Certification
Australian Drivers Licence
References
- Craig Tutchell, High Risk Work Trainer and Assessor, Australia Wide Forklift Training Centre, 0433 268 870
- John Harding, Former CEO, Journey Management Group, 0410 961 128
- Tamekah Holmes, Former Supervisor at Piano Bar, 0413 999 714
Timeline
Floor/Waitressing
Piano Bar
09.2022 - Current
Administration officer/Receptionist
Australia Wide Forklift Training Centre
03.2019 - 09.2019
Customer service officer/Case Manager/Data Entry
Journey Management Group
09.2017 - 07.2018
Customer Retail Sales Assistant
Typo/Cotton On
07.2013 - 02.2014
Administration Officer
Kalari Transport
03.2012 - 10.2012
Responsible service of Alcohol -
Eclipse Education
Business Administration - Certificate III - Business Administration
The Gordon TAFE
Youth Work - Certificate IV - Family And Community Services
Diversitat
Australian Drivers Licence
Similar Profiles
Maxim ScodaMaxim Scoda
Bartender at Piano BarBartender at Piano Bar
Julien PirlotJulien Pirlot
BARMAN WAITER at Piano BarBARMAN WAITER at Piano Bar
Haley TurnerHaley Turner
Server at 526 Main Dueling Piano BarServer at 526 Main Dueling Piano Bar