Dannie Styles
Port Macquarie,NSW
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
Work History
Retail Worker
Ampol
Port Macquarie, NSW
08.2023 - Current
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Addressed customer questions and concerns regarding products and services.
- Provided training and support to new staff members.
- Drove sales using upselling and cross-selling strategies.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Described merchandise and explained use, operation and care.
- Managed cash register operations using POS system and processed sales and returns.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Volunteer
Port Macquarie Animal Welfare League
Port Macquarie, NSW
11.2018 - Current
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Administered medications to animals.
- Assessed animals for injury and illness.
- Maintains inventory of food items and supplies needed for the care of the animals.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Played with dogs and cats to maintain socialization and reduce stress.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Transports animals between locations safely and humanely using appropriate equipment.
- Attends veterinary appointments with assigned animals when needed.
- Socialized animals to prepare for adoption.
Education
High School Diploma -
Wauchope High School
Wauchope, NSW12-2000
Skills
- Register operation
- Customer assistance
- Workplace safety compliance
- Promotional displays
- Store cleaning
- Plan-o-gram implementation
- Professional appearance
- Point of sale systems
- Shipment receiving
- Sales proficiency
- Customer service
- Stock replenishment
- Reliability and punctuality
- Patience and empathy
Timeline
Retail Worker
Ampol
08.2023 - Current
Volunteer
Port Macquarie Animal Welfare League
11.2018 - Current
High School Diploma -
Wauchope High School
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