Dannielle Bridgland
Midvale W.A,WA
Summary
Driven professional with a robust background in food service and retail, exemplified by a key role at Midland Iga. Excelled in meat processing and customer engagement, enhancing store reputation through exceptional service and safety standards. Skilled in knife handling and teamwork, achieving significant waste reduction and customer satisfaction. Reliable deli assistant with ample experience in foodservice industry. Handles food and tools responsibly with impressive accident-free track record. Recognized for outstanding cleanliness and safe practices. Monitored inventory to reduce spoilage and maintain accuracy. Communicated with customers to determine needs and make product suggestions.
Overview
18
18
years of professional experience
Work History
Butchers Assistant
Midland Iga
Midland, WA
09.2022 - 05.2024
- Followed strict food safety protocol as outlined by [State] food handling guidelines.
- Greeted and interacted with diverse customer base, serving needs on individual basis.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Prepared for special holidays and events by adjusting inventories and anticipating demand.
Gardener
Pardon Your Garden
Midland, WA
06.2015 - 07.2019
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Customer Service Cashier
Victory Meats
Victoria Park W.A
10.2006 - 07.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
High School Diploma -
Castlemaine High School
Castlemaine, VIC10.1994
Skills
- Knife handling expertise
- Meat weighing and labeling
- Weighing and labeling
- Workplace Safety
- Food safety knowledge
- Waste Reduction
- Portion Control
- Recipe Development
- Customer Service
- Customer service abilities
- Concentration
- Safe Food Handling
- Safety practices
- Sanitation Procedures
- Hand-Eye Coordination
- Food presentation
- Product presentation
- Inventory Processing
- Temperature Control
- Salesmanship
- Dexterity
- Teamwork and Collaboration
- Product Packaging
- Proper Meat Storage
- Weight Calculations
- Quality Control
- Staff Supervision
- Basic Math
- Sales Recording
- Food Production
- Records Maintenance
- Health Code Compliance
- Display Setup
- Product pricing
volunteer at local sport clubs . i manage a football team in Winter and run bar for a cricket club
I manage our local football club in Winter . I manage the players each week and oversee finances of the club. im also on the committee. I also run the bar and canteen of my local cricket club in Summer time . This includes stock buying, customer service, food prep, money handling.
Timeline
Butchers Assistant
Midland Iga
09.2022 - 05.2024
Gardener
Pardon Your Garden
06.2015 - 07.2019
Customer Service Cashier
Victory Meats
10.2006 - 07.2010
High School Diploma -
Castlemaine High School