Dannielle Candida
Royston Park
Summary
Proficient in operational management and team leadership, driving customer service excellence. Employs strategic planning and problem-solving skills to optimize store efficiency involving the visual excellence of the products that are being sold. Proven history of exceeding sales targets while upholding exceptional store presentation standards and values.
Overview
17
17
years of professional experience
Work History
Store Manager & Visual Merchandiser
St Vincent De Paul, Boutique Op-Shop
01.2017 - Current
- Store Manager and Visual Merchandiser at high-end boutique pre-loved store in Parkside
- Working and directing a large team of volunteers (Min
- 10 Volunteers per day)
- Ensuring the store appearance and function is of high standards, exceeds expectations; maintaining cleanliness, stock, rotations, meeting monthly targets
- A charity store that offers a ‘hand up’ to people in need regardless of social background, ethnicity, gender etc, doing this by respecting peoples’ dignity
- The services are the result of our combined members, volunteers and employees all working together as one, meeting the monthly targets of the op-shops are vital to the sustainability of the society and those we help
- Leading and developing teams, demonstrating leadership abilities, maintaining a positive, safe and harmonious environment
- Keen attention to detail and extensive knowledge in clothing, accessories, antiques and furniture
- Innovative and ‘On-Trend’ Visual Merchandiser, ensuring exceptional, eye-catching displays that entice customers; resulting in high volume sales of conscientiously rotated stock
- Selected Achievements:
- Conducting interviews and training of new volunteers, completing inductions and ensuring compliance with OH&S standards
General Manager & Artistic Director
Velvet Chase Productions
01.2011 - Current
- Efficiently and dutifully lead and administer Performance Arts projects and events
- Forge and sustain high performance production teams capable of regional and International travel
- Responsible for artistic and administrative roles, including; but not limited to:
- Selected Achievements:
- Creative vision and concept design for a theatre production and ensuing International tour, while meeting strict 12 week turnaround schedule
- Exceptional ability to identify and resolve problems in timely manner
- Secured independent funding raising business GROSS value to in excess of $150,000.00 over 12 week period
- Maximized ROI by building partnerships with third-party vendors, graphic designers, Web developers, and other consumables
- Developed and expanded strategized content throughout production of advertising campaigns
- Plan and execute, independently and for SA Casting: "Theatre Clips" practical education work shops
- (An expression of story through physical theatre/mixed media)
- Retained for ongoing seasonal contractual theatre management work within International Performance Arts Company “The Garage International”
- Retained by local South Australian artists to represent and promote their interests
Showroom Sales Consultant
KWB Group
04.2014 - 01.2017
- Exhibiting a warm and welcoming demeanour, knowledgeable in all facets of the product lines and processes, whilst being aware of competitors strengths and weaknesses
- The face of the company as a first point of contact to the consumer
- Selected Achievements:
- Meeting monthly KPI’s regularly
- Credited with exceptional design capabilities
- High levels of customer satisfaction through excellent service
- Commendations for 100% conversion rate, awarded by State Manager
Store Manager
Factory X
01.2008 - 04.2014
- Developing business strategies to raise customer pool, expand store traffic and optimize profitability
- Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff
- Summary of role and responsibilities included, but not limited to:
- Administrative Responsibilities
- Attaining Store KPI’s
- Regional Sales Meeting Coordinator
- Employee Education & Training
- Employee Appraisals
- Employee Management
- Marketing
- Stock Management
Education
Certificate IV - Retail Management
Y Learning & Development
Adelaide, South Australia01.2015
Performing Arts, Miscellaneous
SA Casting
Adelaide, South Australia01.2015
Child Studies & Nannying
Hospitality & Tourism School
Adelaide, South Australia01.1997
Skills
- Business, Project & Store Management
- Cost Control / Budget Administration
- Grant Application & Reporting
- Contracts & Agreements
- Staff, Partner & Media Relations
- Visual Merchandising
- Marketing
- Sales
- Managing Large Teams
- Team Intergrations
- Customer service
- Customer relations
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Outstanding communication skills
Timeline
Store Manager & Visual Merchandiser
St Vincent De Paul, Boutique Op-Shop
01.2017 - Current
Showroom Sales Consultant
KWB Group
04.2014 - 01.2017
General Manager & Artistic Director
Velvet Chase Productions
01.2011 - Current
Store Manager
Factory X
01.2008 - 04.2014
Performing Arts, Miscellaneous
SA Casting
Child Studies & Nannying
Hospitality & Tourism School
Certificate IV - Retail Management
Y Learning & Development
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