Dannielle Rivett

• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Controlled store inventory and reviewed cash handling and operations reports.
• Answered questions about store policies and addressed customer concerns.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Assisted in recruiting, hiring and training of team members.

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Processed payments, entering sales in register for prompt customer service.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Educated customers on products to maximize benefits.
• Answered phone calls and emails to schedule client appointments.
• Developed loyal following of clients by providing high-quality services.

• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Counted and documented opening and closing cash amounts daily.
• Answered phone calls and emails to schedule client appointments.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Completed a 3 year hairdressing apprenticeship within my time working for exterior motive

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Processed payments, entering sales in register for prompt customer service.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Inspected dishes and utensils for cleanliness.
• Proved successful working within tight deadlines and a fast-paced environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.