Dannielle Rivett
Ballarat,VIC
Summary
I’m a highly motivated professional with a strong work ethic and a passion for taking on new challenges. I quickly adapt to new situations and thrive in environments where I can work independently or as part of a team. My strong interpersonal skills allow me to build positive relationships and contribute to a collaborative atmosphere. I’m adept at managing tasks without supervision, paying close attention to detail, and mastering new skills and processes to improve efficiency. I’m excited to bring my commitment, adaptability, and proactive approach to make a meaningful impact in my next role.
Overview
23
23
years of professional experience
Work History
Retail Store Manager
alamode boutique
Ballarat , Vic
04.2022 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Organized new stock for floor placement.
- Built and maintained strong working relationships with team members.
Hairdresser
Rococco Hair lounge
Ballarat, VIC
01.2021 - 04.2022
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Maintained cleanliness of salon equipment, tools and work areas.
- Suggested retail products to clients that would help them maintain their style.
- Ensured client satisfaction with the quality of service provided.
- Developed relationships with regular clients by providing excellent customer service.
- Operated cash registers to receive payments from patrons.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Collected payment from customers and scheduled next appointments.
Waitress
Pyreness family Hotel
Lexton, VIC
01.2014 - 12.2019
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Beauty Therapist
Gordan Tafe
Geelong, VIC
01.2012 - 06.2014
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Organized appointments with clients and managed a busy schedule of bookings.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Ensured that all health and safety regulations are followed during treatments.
- Collected payment from customers and scheduled next appointments.
- Assisted customers in feeling relaxed and comfortable with the process.
Apprentice Hairdresser/ Hairdresser
Exterior motive
Ballarat , VIC
02.2002 - 06.2010
- Greeted and welcomed clients in a professional manner.
- Maintained cleanliness and hygiene in the salon at all times.
- Attended training sessions conducted by senior staff members to update skillset.
- Provided friendly customer service throughout the entire appointment process.
- Responded to customer inquiries by phone, email, and in person.
- Developed new styles and techniques.
- Operated cash registers to receive payments from patrons.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Washed, colored, cut and styled hair for high volume of clients daily.
Education
The Gordan Tafe
Geelong01-2014
High School
Sebastopol Secondary College
Ballarat, VIC11-2002
Skills
- Problem-Solving
- Goal Setting
- Store Opening and Closing
- Merchandise Strategizing
- Friendly and outgoing
- Customer Service
- Highly motivated
- Strong multi-tasking
Accomplishments
*Awarded Beauty Therapist student of the year
*Awarded 3rd place,3rd year apprentice mens cutting
Timeline
Retail Store Manager
alamode boutique
04.2022 - Current
Hairdresser
Rococco Hair lounge
01.2021 - 04.2022
Waitress
Pyreness family Hotel
01.2014 - 12.2019
Beauty Therapist
Gordan Tafe
01.2012 - 06.2014
Apprentice Hairdresser/ Hairdresser
Exterior motive
02.2002 - 06.2010
The Gordan Tafe
High School
Sebastopol Secondary College
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