Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dannielle Smith

Huntly,VIC

Summary

Proven Administrative Assistant at Rivalea, Australia, adept in office administration and database management. Demonstrates exceptional time management and communication skills, contributing to a positive work environment and fostering professional relationships.

Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.


Overview

27
27
years of professional experience

Work History

Administrative Assistant

Rivalea, Australia
12.2000 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Early Childhood Educator Assistant

Moulamein Preschool
06.1997 - 06.2000
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
  • Supervised children during in-classroom activities and on playground.
  • Communicated with parents to inform about child's progress and classroom behaviour.
  • Assisted lead teacher in developing and implementing comprehensive lesson plans, resulting in improved overall classroom performance.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
  • Supported lead teacher with administrative tasks such as grading assignments, tracking attendance, and organizing classroom materials.

Education

No Degree - Business Administration

Foundation Education
Brisbane
07-2024

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Microsoft Outlook
  • Customer and client relations
  • Computer Proficiency
  • Filing
  • Clerical Support
  • Documentation and Recordkeeping
  • Office Management
  • Database entry
  • Excel spreadsheets
  • Data organization
  • Filing and data archiving
  • Invoice Processing
  • Mail handling
  • Microsoft PowerPoint
  • Data Collection
  • Spreadsheets
  • Resourceful
  • Social media knowledge
  • Internal Communications
  • Mail Management
  • Business Administration
  • Purchase orders organization
  • Database Administration
  • Mail distribution

Accomplishments

    Previous experience in SAP/Concur and Kronos

    Familiar with Rivalea's policies and values.

    Already established strong relationships within the company

Timeline

Administrative Assistant

Rivalea, Australia
12.2000 - Current

Early Childhood Educator Assistant

Moulamein Preschool
06.1997 - 06.2000

No Degree - Business Administration

Foundation Education
Dannielle Smith