Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Danny Bouzas

Erskine Park

Summary

Dynamic entrepreneur with a proven track record at Hills Indoor Sports, excelling in strategic planning and relationship building. Demonstrated expertise in booking scheduling, competition management, graphic design and communication, driving operational efficiency and enhancing client satisfaction. Successfully managed diverse teams and cultivated strong vendor relationships, leading to increased revenue and market presence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Owner

Steelers Trophies
08.2024 - Current
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Developed and maintained strong links to local sporting clubs.
  • Managed time efficiently in order to complete all tasks within deadlines.

Owner

Steelers Cafe
01.2020 - Current
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Owner

Hills Indoor Sports Centre
08.2014 - Current
  • Trained and motivated employees to perform daily business functions.
  • Scheduled, managed & was the point of contact for 130+ social sports team.
  • Scheduled, managed & was the point of contact for 200+ sporting bookings per week.
  • Worked closely with Indoor Netball & Indoor Cricket NSW to ensure smooth delivery of their state program training schedules.
  • Worked closely with customers, businesses & schools to encourage long standing bookings.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • liaised directly with new and current vendors to ensure smooth working relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Created & managed the online presence of the business via the website & social media.
  • Oversaw the renovation and upgrade of the Centre through the implementation of a 3 year plan.

Graphic Design Intern

GWS Giants
02.2014 - 07.2014
  • Promoted company's events by designing marketing materials such as posters and brochures.
  • Designed graphics for websites, logos and promotions for marketing purposes.
  • Created design work for print and digital sales and marketing campaigns.
  • Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
  • Prepared images to coincide with social and blog posts.
  • Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
  • Utilized typography techniques to create compelling designs.
  • Collaborated with other designers to create visually appealing graphics for range of print and digital media.
  • Sought out ways to go above and beyond job requirements.
  • Learned all required tasks quickly to maximize performance.
  • Provided professional services and support in a dynamic work environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied effective time management techniques to meet tight deadlines.

Education

Bachelor of Arts - Design

Western Sydney University
Sydney, NSW
09-2016

Skills

  • Hiring and staffing
  • Strategic planning
  • Staff management
  • Relationship building
  • Design coordination
  • Client service
  • Social media control
  • Graphic design proficiency
  • Market trend awareness
  • Verbal and written communication

Certification


  • Bachelor of Design Media from Western Sydney University
  • HLTAID011 Provide First Aid
  • Working with children check verified

Languages

English
Native or Bilingual
Greek
Native or Bilingual

Timeline

Owner

Steelers Trophies
08.2024 - Current

Owner

Steelers Cafe
01.2020 - Current

Owner

Hills Indoor Sports Centre
08.2014 - Current

Graphic Design Intern

GWS Giants
02.2014 - 07.2014

Bachelor of Arts - Design

Western Sydney University

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Danny Bouzas