Summary
Overview
Work History
Skills
Certification
References
Hobbies and Interests
Affiliations
References
Timeline
Generic
Danny Ellem

Danny Ellem

Upper Coomera,Queensland

Summary

Skilled store person well-versed in warehouse operations, shipping, and logistics. Exceptional organizational skills and strong attention to detail. Reliable, resourceful, and hardworking warehouse operator, with 5 years of warehouse experience and over 18 years of management experience. I am committed to getting each job done as quickly, efficiently, and safely as possible.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager – QLD & SA

Battery Services Australia
Brisbane, QLD
09.2019 - Current
  • Extensive knowledge of staff and client management within Warehouse Operations.
  • Management and implementation of safety and handling procedures.
  • Resolved customer complaints on time while ensuring customer satisfaction remains at optimal levels.
  • Supported accident investigations and prepared related paperwork.
  • Built strong operational teams to meet process and production demands.
  • Recruited, hired, and trained crew members on the application of projects, customer relations, and customer service.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Evaluated and enhanced workflow to implement best practices, reduce costs, and increase staff motivation and satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented operational procedures to ensure quality standards are met.

Business Owner

TOTEM Home & Garden Cleaning
Gold Coast/Brisbane, Qld
02.2015 - 09.2019
  • Managing clients and maintaining work schedules according to contracts.
  • Garden rejuvenations – specifically designing gardens to suit locations and areas of placement with considerations for future growth (climate, water)
  • Completing all financial reports, including invoicing and quoting.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itineraries and scheduling appointments.

General Services Manager

Sodexo Australia
Gold Coast, Qld
06.2013 - 02.2015
  • Managing the client and meeting the needs of the client through the scope of works
  • Developed strategies to reduce operating costs while maintaining service levels.
  • Resolved customer complaints regarding general services provided in a timely manner.
  • Evaluated job applications received from potential candidates for positions within the general services organization.
  • Created reports on operational activities for senior management review.
  • Coordinated special events such as conferences, seminars, and workshops related to the general services department.
  • Identified opportunities for process improvement within the general services organization.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed the daily operations of a general services department, including budgeting, staffing and scheduling.

Skills

  • Deadline driven
  • Hard-working and self-motivated
  • Organized
  • Fast learner
  • WHS standards
  • Quality assurance
  • Troubleshooting
  • Team oriented
  • Trustworthy and reliable

Certification

  • Open C Class Driver License
  • White Card
  • Blue Card
  • Boat and PWC License
  • Agriculture Chemicals Distribution Control (ACDC)
  • Forklift (High Risk) Licence

References

  • Merrick Steed, Warehouse Manager, Concept Logistics, 0404491777
  • Jade Hannant, Mitsubishi & Holden Floor Manager, Bartons Wynnum, 0408496083

Hobbies and Interests

  • I thoroughly enjoy spending time with family and friends whilst enjoying conversation over a good meal.
  • My main passion, outside of work and family life, is the Gold Coast City Brass Band (GCCBB). I have been the Musical Director of the senior band for the past four years and the Development band for the past six years. This band is a community organization now in it’s 122nd year.
  • I enjoy spending time outdoors particularly fishing and boating, where my family and I are actively involved with the Jacobs Well Social & Fishing Club.
  • I am also a proud blood donor looking to pass my 50th donation this year.

Affiliations

  • Musical Director - Gold Coast City Brass Band (5 years) & committee member
  • Member Jacobs Well Fishing Club
  • Currently completing Bachelor of Music at Southern Cross University, Coomera

References

References available upon request.

Timeline

Operations Manager – QLD & SA

Battery Services Australia
09.2019 - Current

Business Owner

TOTEM Home & Garden Cleaning
02.2015 - 09.2019

General Services Manager

Sodexo Australia
06.2013 - 02.2015
  • Open C Class Driver License
  • White Card
  • Blue Card
  • Boat and PWC License
  • Agriculture Chemicals Distribution Control (ACDC)
  • Forklift (High Risk) Licence

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Danny Ellem