Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Danny Ellis

Sunshine Coast,QLD

Summary


Proactive and goal-oriented professional with a proven track record at Commercial Clean Australia, excelling in leadership and operations management. Achieved significant sales growth through strategic planning and team empowerment. Expert in problem resolution and fostering client relationships, driving efficiency and enhancing customer satisfaction while implementing innovative solutions.


Demonstrates strong analytical, organisational, and time management skills, with proven ability to quickly adapt to new environments and systems. Eager to lead and contribute to team success and to further develop professionally. Brings positive attitude and commitment to continuous learning and growth.


Overview

2026
2026
years of professional experience

Work History

General Manager

Commercial Clean Australia
09.2022 - Current


  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring team on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated and Implemented strategies, policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced operational risks while organising data to forecast performance trends.


Operations Manager

Commercial Clean Australia
01.2021 - 09.2022

Client Services Manager

Commercial Clean Australia
03.2018 - 01.2021

Print Production Manager

ExpoNet
2016 - 2018

Offshore Project Manager

Sensis
2014 - 2015

Print and Design Manager

Sensis
2008 - 2014

Client Services Coordinator

Computershare Limited
2004 - 2008

Education

University Program - Entrepreneurship

Entrepreneurs Business School
Brisbane, QLD
01-2021

Certificate IV - Graphic Design

Shillington Graphic Design College
Brisbane, QLD
01-2007

Skills

  • Leadership and team building
  • Time management
  • Training and development
  • Customer relationship / Customer retention
  • Goal setting
  • Verbal and written communication
  • Process improvements / Performance analysis
  • Cost analysis and savings
  • Sales / Account management
  • New business development

Accomplishments


  • Took Commercial Clean Australia from $2 million in revenue to $7 million in revenue in my time as General Manager.
  • Implemented a new strategy that saw Commercial Clean Australia increase the average gross profit per customer by $1,500 dollars per week which accounted for an increase of 1.2million in gross profit annually.
  • Took my sales conversation at Commercial Clean Australia from 40% to 75% over a 12 month period before taking on leadership roles within the business.
  • Won the Intrapreneur of the year award in 2022 - Which was an award given by all the Entrepreneur Business School coaches and team for the person who was a team member of a business involved in the program.
  • While at Sensis in 2014, I successfully lead a team of 8 graphic designers over to India to train and implement the design of advertising for the yellow pages.


Timeline

General Manager

Commercial Clean Australia
09.2022 - Current

Operations Manager

Commercial Clean Australia
01.2021 - 09.2022

Client Services Manager

Commercial Clean Australia
03.2018 - 01.2021

Print Production Manager

ExpoNet
2016 - 2018

Offshore Project Manager

Sensis
2014 - 2015

Print and Design Manager

Sensis
2008 - 2014

Client Services Coordinator

Computershare Limited
2004 - 2008

University Program - Entrepreneurship

Entrepreneurs Business School

Certificate IV - Graphic Design

Shillington Graphic Design College
Danny Ellis