Danny Goodall
Cambooya,QLD
Summary
Results-driven Parts Manager with expertise in inventory management, order processing, and staff training. Proven ability to enhance operational efficiency and improve customer relations through effective organizational strategies.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Assistant Parts Manager/Parts Manager
Toowoomba Automotive
Toowoomba, Queensland
06.2022 - Current
- Assisted in managing inventory for automotive parts and supplies.
- Processed customer orders and facilitated efficient order fulfillment.
- Provided support to the Parts Manager in daily operational tasks.
- Trained new staff on inventory management systems and procedures.
- Communicated with customers to address inquiries about parts availability.
- Implemented organizational strategies to improve parts storage efficiency.
- Received, examined and reshelved returned parts.
- Controlled daily parts program activities to improve sales and inventory management.
- Resolved customer complaints in a professional manner.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Managed employee schedules and daily assignments.
- Ensured compliance with all applicable safety regulations when handling hazardous materials.
- Trained new employees on proper ordering procedures and customer service techniques.
- Monitored purchase order status updates from suppliers to ensure timely deliveries.
- Identified obsolete or outdated items in inventory and removed them from shelves.
- Led a team of parts department employees, providing training and performance evaluations.
Education
High School Diploma -
St Mary's College
Toowoomba, QLD11-1997
Skills
- Inventory management
- Customer order processing
- Parts inventory control
- Order fulfillment systems
- Safety compliance
- Vehicle parts sourcing
- Time management
- Returns management
- Returns processing
- Staff training
- Customer relations
- Ordering parts
- Performance improvement
- Obsolescence control
- Invoice processing
Certification
AUR31020 Certificate III in Automotive Sales (Parts Interpreting)
Timeline
Assistant Parts Manager/Parts Manager
Toowoomba Automotive
06.2022 - Current
High School Diploma -
St Mary's College