Summary
Work History
Education
Skills
Languages
Timeline
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Danny Nguyen

Melbourne,Victoria

Summary

Focused and reliable FOH bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Work History

Car Insurance Broker

Customer Service
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Negotiated favourable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.

Restaurant Server

FOH
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma -

Victoria University
Melbourne, VIC

Skills

  • Order Taking
  • Guest service
  • Customer Satisfaction
  • Fluent communication
  • Customer Service
  • Calm Under Pressure
  • Active Listening

Languages

Vietnamese
Full Professional
English
Professional Working

Timeline

Car Insurance Broker

Customer Service

Restaurant Server

FOH

High School Diploma -

Victoria University
Danny Nguyen