DANNY STEFANAKIS
TRAFFIC SUPERVISOR/DIRECTOR
Doncaster East
Summary
Accomplished leader with a proven track record in driving organizational success through team collaboration and results-driven focus. Expertise in strategic planning, operations management, and effective communication. Known for reliability, leadership, and ability to inspire teams to achieve goals. Experienced in overseeing large teams across complex projects under high scrutiny and pressure. Self-motivated professional successful in seizing opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
15
15
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages
Work History
Director/Owner
Yo Bros Frozen Yogurt
04.2024 - Current
- Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
- Streamlined business operations by implementing efficient processes and organizational systems.
- Developed and executed strategic marketing plans for increased brand visibility and customer acquisition.
- Conducted regular performance reviews for staff members, providing constructive feedback aimed at boosting morale and job satisfaction levels overall.
- Increased customer satisfaction through exceptional service and timely response to inquiries.
- Owned and operated while working full time.
- Liaising with local councils for economic growth and promoting sustainable practices.
- Oversee all bookkeeping, payroll, ordering, invoicing, etc.
- Expanded product offerings through market research and customer feedback analysis, resulting in increased sales.
- Implemented staff training programs for improved employee performance and retention rates.
- Ensured compliance with industry regulations, maintaining legal standing as a responsible business owner.
- Managed inventory control systems, optimizing stock levels for maximum efficiency without compromising availability or quality.
Supervisor
Service Stream
01.2021 - Current
- Overseeing day-to-day operations, including scheduling, fatigue management, fleet management, job bookings, timesheets, health and safety, including drug and alcohol testing.
- Overseeing project financials, developing strategies to maintain profit/loss, forecasting, and financial planning.
- Liaising with multiple clients with varying expectations, creating rate cards, budgeting, etc.
- Drawing and writing traffic management guidance schemes, and traffic management plans to be implemented in the field.
- Auditing and maintaining safety on-site during day-to-day site visits.
- Controlling 24-hour operations phone for emergency traffic requirements, and foreseeing overnight and weekend operations.
- General computer use with competencies in Word, Excel, JAMS, Rapid Plan, Pegasus, Montage, Workday, and Photoshop.
- Monitoring and guiding teams on the field.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversee 50+ staff over multiple netwroks including South Central VicRoads Road Maintenance Contact (VRMC), Yarra Valley Water, South East Water, AusNet, APA Gas, Optus, NBN and more
Supervisor
Lendlease
01.2020 - 01.2021
- Overseeing day to day operations including scheduling, fatigue management, fleet management, job bookings, timesheets, health and safety including drug and alcohol testing
- Drawing and writing traffic management guidance schemes, traffic management plans to be implemented on the field.
- Auditing and maintaining safety onsite during day to day site visits
- Controlling 24 hr operations phone for emergency traffic requirements and foreseeing overnight/weekend operations
- General computer use with competencies in word, excel, JAMS, Rapid Plan, Pegasus, Montage and photoshop.
- Monitoring and guiding teams on the field
Team Leader
Lendlease
01.2015 - 01.2020
- Provide guidance, instruction, direction and leadership to a group of individuals (team).
- Create an efficient worksite to meet strict standards and regulations
- To provide support and leadership to team of traffic controllers.
- Monitor the quantitative and qualitative achievements of the team.
- Responsible for the implementation of correct traffic control plans, safety of all workers.
- Good customer care and minimise the impact traffic operations have.
Customer Service Team Member
Coles - North Balwyn
01.2014 - 01.2016
- Provide excellent customer service.
- Assist in receiving, storing and stocking of products
- Experience in grocery, dairy and fresh produce departments
Customer Service Team Member
KFC - Burwood
01.2011 - 01.2014
- Customer service
- Preparation and cooking food
Education
Heavy vehicle drivers license (MR) -
Construction Training Group
Certificate IV in Leadership and Management - undefined
TME
Certificate - undefined
AusHealth
Control Traffic with the Stop-Slow Bat - undefined
Edway Training
Diploma of Business - undefined
Deakin College
VCE - undefined
Koonung Secondary College
Knife Handling Course - undefined
Scope
Skills
Operations management
Customer relations
Business analysis
Marketing expertise
Quality management systems
Supply chain optimization
Small business operations
Sales leadership
Verbal and written communication
Staff management
Relationship building
Project management
Business planning
KPI management
Professional Overview
I am a dedicated professional with a strong work ethic, consistently striving for efficient task completion. I excel in collaborative team settings and am adept at both contributing to and supervising team efforts. I actively seek continuous learning and growth opportunities to enhance my proficiency and advance my career. I take great pride in my work and am enthusiastic about my journey towards progression.
Accomplishments
- Supervised team of 50+ staff members.
- Achieved efficiency by introducing custom made traffic management software in collaboration with IT for Business Operation tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Complete build of a highly successful small business
Timeline
Director/Owner
Yo Bros Frozen Yogurt
04.2024 - Current
Supervisor
Service Stream
01.2021 - Current
Supervisor
Lendlease
01.2020 - 01.2021
Team Leader
Lendlease
01.2015 - 01.2020
Customer Service Team Member
Coles - North Balwyn
01.2014 - 01.2016
Customer Service Team Member
KFC - Burwood
01.2011 - 01.2014
Certificate IV in Leadership and Management - undefined
TME
Certificate - undefined
AusHealth
Control Traffic with the Stop-Slow Bat - undefined
Edway Training
Diploma of Business - undefined
Deakin College
VCE - undefined
Koonung Secondary College
Knife Handling Course - undefined
Scope
Heavy vehicle drivers license (MR) -
Construction Training Group
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