Dante Amato
Dee Why,NSW
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Wyndham Destinations
05.2022 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Created detailed sales presentations to communicate product features and market data.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Assisted in training new recruits to enable them to perform at their peak and increase company revenue.
Barber/Salon Manager
Exhibit Hair
01.2018 - 05.2022
- Used clips and shears to complete various types of fades, shaves and cuts.
- Styled hair according to customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Counted and documented opening and closing cash amounts daily.
- Oversaw all business operations and made strategic decisions.
- Answered phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Restaurant Manager
Stella Italian Kitchen
09.2017 - 01.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Warehouse Worker
Fossil
11.2015 - 06.2016
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Education
Certificate III - Barbering
TAFE
Brookvale, NSW02.2019
High School Diploma -
St Augustine’s College
Brookvale, NSW08.2015
Skills
- Sales and Marketing
- Time Management
- Problem Solving
- Leadership
- Customer retention
- Presentation skills
- Organised
Timeline
Sales Consultant
Wyndham Destinations
05.2022 - Current
Barber/Salon Manager
Exhibit Hair
01.2018 - 05.2022
Restaurant Manager
Stella Italian Kitchen
09.2017 - 01.2019
Warehouse Worker
Fossil
11.2015 - 06.2016
Certificate III - Barbering
TAFE
High School Diploma -
St Augustine’s College
Similar Profiles
Johnah "Cowboy" ClevelandJohnah "Cowboy" Cleveland
Sales Consultant at Wyndham Destinations - WorldMark by WyndhamSales Consultant at Wyndham Destinations - WorldMark by Wyndham
Kelli LukertKelli Lukert
Senior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVOSenior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVO
Rita M CarlsonRita M Carlson
Housekeeping & Maintenance Manager at Wyndham Destinations - WorldMark by WyndhamHousekeeping & Maintenance Manager at Wyndham Destinations - WorldMark by Wyndham
Karissa MainKarissa Main
Guest Room Attendant at Wyndham Destinations - WorldMark by WyndhamGuest Room Attendant at Wyndham Destinations - WorldMark by Wyndham
Brandon FlanneryBrandon Flannery
Freelance Audio Engineer & Producer at Self-employedFreelance Audio Engineer & Producer at Self-employed