Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
years of professional experience
1
Certification
Work History
MAKMUR CIPTA RASA
Business Owner
05.2022 - Current
Job overview
Established strong customer relationships through excellent communication and attentive service.
Consulted with customers to assess needs and propose optimal solutions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
ALTON JAYA GEMILANG
Head of Operations
09.2021 - 04.2022
Job overview
Collaborated with executive leadership on strategic planning initiatives to drive business growth.
Reduced operational costs through effective budget management and cost-saving strategies.
Managed crisis situations effectively by developing response plans in advance.
MAHAKARYA JIRITSU NUSANTARA
Head of General Operation & HRD
07.2020 - 08.2021
Job overview
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
OCTAVS Forwarder Company
Branch Manager of Seoul-Korea warehouse
07.2017 - 01.2020
Job overview
Maintained friendly and professional customer interactions.
Implemented service improvements to enhance sales cycle.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
AIA Financial (BCA Bancassurance)
SENIOR AREA BUSINESS MANAGER
07.2013 - 08.2016
Job overview
Increased sales revenue by implementing strategic business plans and expanding client base.
Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
AIA Financial (BCA Bancassurance)
AREA BUSINESS MANAGER
01.2011 - 06.2013
Job overview
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
AIA Financial (BCA Bancassurance)
BANCASSURANCE CONSULTANT
08.2008 - 12.2010
Job overview
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
AIA Financial (BCA Bancassurance)
AREA WHOLESALES MANAGER FOR PRIORITY BANKING
01.2008 - 01.2009
Job overview
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
AXA Mandiri Financial Services
SENIOR FINANCIAL ADVISOR
06.2006 - 07.2008
Job overview
Managed a diverse portfolio of clients, ensuring optimal returns on investments and minimizing risks.
Built lasting relationships with clients by consistently exceeding expectations in communication, professionalism, and results-driven advice.
Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
AXA Mandiri Financial Services
FINANCIAL ADVISOR
01.2006 - 01.2007
Job overview
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Education
STIMIK Perbanas
Jakarta
Bachelor of Computer from Management Information Systems
08.2005
JAKARTA 6 Senior High School
Jakarta
High School Diploma
07.2000
Skills
Customer Relations
Entrepreneurial personality
Relationship Building
Business Planning
Sales Planning
Certification
Leadership Training by esq center
Bancassurrance Fundamental Training
Bancassurrance Training Development
Certified Financial Planner
Leadership Skill & Managing Development
Certified Wealth Management
The fastest method to remind and review training, by Super Memory
Accomplishments
Opening outlets for the brand 'GAMCHI' (Korean potato cheese bread) in Jakarta and its surrounding areas under Makmur Cipta rasa company
Opening new warehouse for OCTAVS Forwarder Company at Seoul - South Korea, in 2017
Achievement Qualified Senior Area Business Manager, Productivity Growth in Q1, Q2, Q3, at PT. AIA Financial 2015
Achievement for the Highest Growth Branch Productivity in Q1 as Senior Area Business Manager, at PT. AIA Financial in 2015
Higher level Achievement as Senior Area Business Manager, at PT. AIA Financial in 2013
Achievement Award for Qualifiers Area Wholesales Manager, at PT. AIA Financial category "Platinum" in 2011
Achievement Award for Qualifiers Bancassurrance Consultant, at PT. AIA Financial, category "Super Charger" (The Highest Contribution of First Year Premium in 2010)
Achievement Award for Qualifiers bancassurrance Consultant, at PT. AIA Financial category "Crown of Gold" (The Highest Contribution of First Year Premium in 2009)
Recognition of Outstanding Accomplishment and Contribution to PT. AXA Mandiri Financial Services as Senior Financial Advisor in Quarter I 2008
Top 10 National Ranks for NBC in January 2008 at AXA Mandiri Financial Services.
Personal Information
Date of Birth: 12/05/81
Timeline
Business Owner
MAKMUR CIPTA RASA
05.2022 - Current
Head of Operations
ALTON JAYA GEMILANG
09.2021 - 04.2022
Head of General Operation & HRD
MAHAKARYA JIRITSU NUSANTARA
07.2020 - 08.2021
Branch Manager of Seoul-Korea warehouse
OCTAVS Forwarder Company
07.2017 - 01.2020
SENIOR AREA BUSINESS MANAGER
AIA Financial (BCA Bancassurance)
07.2013 - 08.2016
AREA BUSINESS MANAGER
AIA Financial (BCA Bancassurance)
01.2011 - 06.2013
BANCASSURANCE CONSULTANT
AIA Financial (BCA Bancassurance)
08.2008 - 12.2010
AREA WHOLESALES MANAGER FOR PRIORITY BANKING
AIA Financial (BCA Bancassurance)
01.2008 - 01.2009
SENIOR FINANCIAL ADVISOR
AXA Mandiri Financial Services
06.2006 - 07.2008
FINANCIAL ADVISOR
AXA Mandiri Financial Services
01.2006 - 01.2007
STIMIK Perbanas
Bachelor of Computer from Management Information Systems
JAKARTA 6 Senior High School
High School Diploma
Leadership Training by esq center
Bancassurrance Fundamental Training
Bancassurrance Training Development
Certified Financial Planner
Leadership Skill & Managing Development
Certified Wealth Management
The fastest method to remind and review training, by Super Memory
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