Dante Lagaloga
Guildford Sydney,NSW
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonalds
North Parramatta Sydney, NSW
01.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
Service Team Member
Woolworths
Parramatta, NSW
07.2023 - 07.2024
- Greeted customers and provided excellent customer service.
- Assisted customers with finding the right product for their needs.
- Processed transactions accurately and efficiently using a point-of-sale system.
- Provided advice on products to customers based on their individual needs.
Crew Trainer
McDonalds
North Parramatta, NSW
02.2023 - 01.2024
- Assisted management in developing strategies to improve customer service standards.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
Crew Member
McDonalds
North Parramatta, NSW
07.2022 - 02.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
High School Diploma -
Granville South CAPA High School
09-2024
McDonalds Cert 3 Retail
Skills
- Cost Reduction
- Sales monitoring
- Task Delegation
- Product and service knowledge
- Operations Management
- Recruiting and interviewing
- Google Drive
- Staff Supervision
- Schedule oversight
- Orientation and training
- Money Handling
- Policy Enforcement
Certification
- Certificate 3 in Retail
- P1 License
Timeline
Assistant Manager
McDonalds
01.2024 - Current
Service Team Member
Woolworths
07.2023 - 07.2024
Crew Trainer
McDonalds
02.2023 - 01.2024
Crew Member
McDonalds
07.2022 - 02.2023
High School Diploma -
Granville South CAPA High School
McDonalds Cert 3 Retail
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