Danushi Perera

• Work exclusively across the Local Government sector in South Australia, providing tailored software licensing and solutions that align with public sector procurement processes, compliance standards and objectives.
• Manage end-to-end sales and account management for software solutions, with a strong focus on Microsoft licensing (Indirect sales, across EA, CSP, OV and MPSA)
• Develop and maintain strategic relationships with customers, distributors, and vendor partners.
• Act as the key point of contact for escalations, renewals, and contract discussions.
• Stay up to date with changes in the Microsoft software eco-system and translate them into actionable insights for clients.

• Employing a consultative approach to assess customer needs and business challenges.
• Directing qualified customer leads to Sales Teams for further assistance.
• Collaborating with marketing and sales team to increase brand awareness and uncover new leads.
• Upselling and cross selling to existing customer base to grow account portfolios.
• Educating customers on current trends and new technological improvements to stay ahead of competition.

• Contacted potential clients to establish rapport and arrange face to face meetings
• Established relationships with key decision-makers within customer's organization to promote growth and retention
• Prospected >20 new weekly leads with diverse strategies, including cold calling, site visits and customer referrals
• Developed quotes and proposals for prospective clients
• Negotiated, prepared and signed contracts with clients
• Achieved over $10,000 worth of Monthly revenue in my first 6 month tenure
• Worked on marketing initiatives and canvassed customers for a Co-funded project between TPG Telecom and the Adelaide City Council (i.e: 10Gigabit Adelaide Fibre Project).
• Prospecting in excess of 10 new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
• Worked with IT Partners/MSPs to generate new customer referrals.
• Acted as primary Account Manager to the sales sourced in.

• Assessed customer needs based on requirement and provided details of the products and services marketed by Exetel, thereby convincing clients to buy appropriate ICT services
• Constantly achieving and exceeding targets set out by management for both New Business and Account Management
• Contacted prospective and existing corporate customers regularly to promote and update on Exetel's latest ICT products, market demands and establish goodwill for future selling opportunities to increase the market share of the company
• Drafting and sending out quotations based on ICT and Networking needs of customers. Placing sales orders, keeping customers informed of terms, pricing and contractual obligations
• Documenting information and following up until provisioning/installation is complete
• Provided timely responses and exceptional levels of service to all client enquiries
• Involved in the conversion of potential leads to sales and later proposing suitable solutions by drawing up individual contracts/proposals for and between Exetel and the client
• Acting as the primary accounts manager to the sales sourced in
• Bringing in a total of 280+ new business sites during my tenure. (Highest ever at Exetel)

Awards of Excellence.

• Telstra wholesale award - Top seller Ethernet Access services 2017 (New Business)
• Telstra wholesale award - Top seller Ethernet Access services 2018 (New Business)
• Top Seller New Business - 2016
• Team Spirit award - 2015

• Create and carry out questionnaires, surveys, focus groups and interviews to gather data
• Interpret the collected data and organise this information in to statistical tables and reports
• Identify and monitor competitors and research market conditions or changes in the industry that may affect sales