Summary
Overview
Work History
Education
Skills
References
Timeline
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Dany Jomon

Parramatta,NSW

Summary

Resourceful professional with expertise in software development, market research, and retail operations. Proven ability to manage multiple roles effectively while delivering strong communication and adaptability. Recognized for generating consistent sales results and fostering customer loyalty through attentive service and product knowledge. Committed to creating welcoming environments and addressing customer needs promptly.

Overview

3
3
years of professional experience

Work History

Market Researcher

Taverner Research
Surry Hills
04.2025 - Current
  • Collaborate with Transport Officers as part of the NSW Fare Compliance Survey, conducted biannually by Transport for NSW.
  • Collect and record fare payment data across trains, buses, ferries, and light rail to assess compliance and estimate revenue leakage.
  • Contribute to data-driven strategies aimed at reducing fare evasion and improving public transport operations.
  • Provide insights that assist in deploying Transport Officers to high-risk zones and tracking changes in commuter behaviour over time.

Sales Assistant

Sketchers
Alexandria
06.2025 - 06.2025
  • Deliver exceptional customer service in a fast-paced retail environment, ensuring customers find suitable products based on their needs.
  • Maintain visual merchandising standards, process transactions efficiently, and support daily store operations.
  • Build customer loyalty through personalized engagement and in-depth product knowledge.

Front end team member

Woolworths
Sydney
04.2024 - 01.2025
  • Maintained a clean and organized front end area to enhance the professional appeal to customers, while managing efficient cash register operations.
  • Demonstrated excellent customer service by addressing concerns, answering questions, and recommending optimal products based on customer needs.
  • Utilized product knowledge, sales abilities, and customer relations skills to drive substantial sales increases across various product categories.
  • Contributed to customer loyalty and retention through delivering excellent shopping experiences and volunteering for extra shifts.

Software Engineer

Tata Elxsi
Bengaluru, India
09.2022 - 01.2024
  • Developed ADAS software using ROS, enhancing vehicle safety and automation capabilities.
  • Collaborated with cross-functional teams to deliver innovative automotive solutions aligned with industry standards.
  • Led testing, debugging, and simulation efforts to ensure system reliability and performance.
  • Documented technical specifications and processes to support knowledge sharing and compliance.
  • Pioneered the use of simulation tools to model and validate ADAS functionalities pre-deployment.
  • Integrated AI-driven algorithms to improve ADAS performance, increasing system efficiency and accuracy.

Education

Masters in Engineering Management - Engineering

UTS
Ultimo, NSW
12.2025

Bachelors in technology - Computer Science

SRM
05.2022

Skills

  • Customer service
  • Communication skills
  • Team management
  • Technical support
  • Merchandising
  • Coordination
  • Problem solving
  • Computer proficiency
  • Data analysis
  • Software development
  • Project management
  • Market research
  • Effective communication
  • Technical documentation
  • Nonparametric testing
  • Content analysis
  • Industry analysis
  • Project coordination and reporting
  • Market data collection

References

References available upon request.

Timeline

Sales Assistant

Sketchers
06.2025 - 06.2025

Market Researcher

Taverner Research
04.2025 - Current

Front end team member

Woolworths
04.2024 - 01.2025

Software Engineer

Tata Elxsi
09.2022 - 01.2024

Masters in Engineering Management - Engineering

UTS

Bachelors in technology - Computer Science

SRM

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Dany Jomon