Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dao Nguyen

Avondale,Vic

Summary

Focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.


Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

Project Manager

Norfolk Foods
05.2022 - 04.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Managed projects from procurement to commission.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Operations Manager

Norfolk Foods
05.2015 - 04.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with vendors to decrease expenses and increase profit.

Food Technologist / QA

Norfolk Foods
06.2009 - 04.2015
  • Ensured compliance with regulatory standards by closely monitoring production processes and implementing necessary adjustments.
  • Increased production efficiency by streamlining workflows and identifying areas for improvement in the manufacturing process.
  • Implemented allergen control programs to reduce cross-contamination risks in the workplace.
  • Identified non-conforming products and led decision-making process for disposition of products based on risk to food safety and quality.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.
  • Facilitated cost reduction through product improvements.
  • Performed regular inspections of production lines to guarantee sanitary environment.
  • Tested new, alternative raw materials through analysis, sourcing and trials.
  • Conducted nutritional analyses for various food products to ensure accurate labelling information and compliance with regulations.
  • Troubleshot issues during the production process to maintain consistent product quality while minimizing downtime.
  • Analysed competitor products for benchmarking purposes, informing strategic decisions related to product development and positioning.
  • Demonstrated knowledge of industry best practices regarding labelling and packaging.
  • Performed ad hoc duties which included activities in, but not limited to; assisting the QA and production functions.

Food Technologist

Nestle Foods
06.2006 - 05.2009
  • Managed multiple simultaneous NPD and cost saving projects.
  • Managed all projects through the NPD Stage Gate process and liaise with internal and external stakeholders.
  • Ensure all product introductions and changes are compliant to relevant brand standards, product regulatory & quality standards.
  • Compiled and maintained the ongoing changes of ingredient declarations and nutrition information panels, country of origin requirements in accordance with legislative requirements.


Food Safety Coordinator

Nestle Foods
02.2002 - 05.2006


  • Participated in external audits, showcasing company''s commitment to strict food safety standards at all times.
  • Served as a resource for staff members on all matters related to food safety, providing guidance and support as needed to maintain the highest level of integrity within the organization.
  • Maintained accurate records of all food safety-related documentation, ensuring a strong foundation for audits and inspections.
  • Conducted thorough risk assessments to identify potential hazards within the supply chain, improving overall food safety performance.
  • Developed and implemented Supplier Risk Assessment tool

Food Technologist

P & R Meats Group
08.1996 - 01.2002

Education

Bachelor of Science - Food Science And Technology

RMIT
Melbourne, VIC
1996

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Advanced problem solving
  • Staff Management
  • Risk Management
  • Document Management
  • Contract Management
  • Coaching and Mentoring
  • Technical understanding
  • Cost Control
  • Processes and procedures
  • Data Analysis
  • Productivity Improvement
  • Technical Support
  • Performance Improvements
  • Compliance Monitoring
  • Resource Allocation
  • Influencing skills
  • Root Cause Analysis
  • Procedure Development
  • Lean manufacturing and design
  • Team Leadership

Accomplishments

Part of a small team that led Norfolk Foods group:

  • from a greenfield to an established food company, becoming 1 of Coles top suppliers with respect to sales.
  • highly profitable family owned company, a result of:

(1) expansion of products and volume.

(2) continuous productivity improvement.

(3) reduction of operating costs.

(4) aggressive negotiation with packaging and raw material suppliers.

  • recognised by customer (Coles) as their top supplier:

(1) with knowledge and expertise in the category of value added fresh meat products, particularly sausage manufacturing.

(2) service, price and efficiency.

  • a workforce consisting of wonderful employees with great attitude, and multiskilled.
  • factories fully fitted with equipment of latest technology, which I was part of the sourcing & implementation.


but the achievement that I'm most proud of were the awards given to me as voted by all production employees as the most caring person; the most respected staff member; and the hardest working and capable person in the company.


Languages

English
Full Professional
Vietnamese
Professional Working

Timeline

Project Manager

Norfolk Foods
05.2022 - 04.2024

Operations Manager

Norfolk Foods
05.2015 - 04.2022

Food Technologist / QA

Norfolk Foods
06.2009 - 04.2015

Food Technologist

Nestle Foods
06.2006 - 05.2009

Food Safety Coordinator

Nestle Foods
02.2002 - 05.2006

Food Technologist

P & R Meats Group
08.1996 - 01.2002

Bachelor of Science - Food Science And Technology

RMIT

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Dao Nguyen