Daomany SYLATTANA
Burwood,NSW
Summary
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Overview
2
2
years of professional experience
Work History
Waitress
Chargrill Charlies
Wahroonga, NSW
11.2022 - Current
- Served food and drinks to customers in a timely manner.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Managed reservations for guests who wished to dine at the restaurant.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Greeted customers and provided them with menus.
Education
Bachelor - Marketing
Kaplan Business School
Sydney, NSW02-2024
Skills
- Guest Relations Management
- Menu Recommendations
- Order Accuracy
- Food inspection
- Team Collaboration
- Sales expertise
- Check payment processing
- Upselling techniques
- Price memorization
- Performance Improvement
- Point of sale systems
Languages
English
Professional
Timeline
Waitress
Chargrill Charlies
11.2022 - Current
Bachelor - Marketing
Kaplan Business School
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