Summary
Work History
Education
Skills
Available time
Accomplishments
Timeline
Generic

DAOZHEN(Felix) WU

Blackburn North ,VIC

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Motivated universal student seeking internship in customer service to gain hands-on experience.

Outgoing and friendly with strong drive to succeed. Motivated tertiary student with a track record of academic excellence looking for part-time work.

Intends to develop professional work experience utilizing excellent communication and time management skills.

Detail-oriented and able to learn new concepts quickly.

Committed job seeker with a history of meeting company needs with consistent and organized practices.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible and motivated student ready to apply education in the workplace.

Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Customer Service Representative

Bottle Shop
Melbourne, Vic
06.2023 - 08.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Cashier

milk bar
Melbourne, Victoria
03.2023 - 05.2023
  • Greeted customers and provided friendly customer service.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Blackburn High School
Blackburn, VIC
11.2023

GED -

University of Melbourne
Parkville, VIC

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Analytical Thinking
  • Creativity
  • Hard-working
  • Customer Service
  • Enthusiasm
  • Bagging and Packaging

Available time

  • all time on Monday, Thursday, Friday, Saturday and Sunday
  • After 13:00 on Tuesday

Accomplishments

Annual merit student in Xinjinshan Chinese Language School

Annual merit student in Anhui Tunxi No.1 Middle School

In year 12 study, rank 1 in SACs of General Mathematics, Mathematical methods and Specialist Mathematics.

Timeline

Customer Service Representative

Bottle Shop
06.2023 - 08.2023

Customer Service Cashier

milk bar
03.2023 - 05.2023

High School Diploma -

Blackburn High School

GED -

University of Melbourne
DAOZHEN(Felix) WU