Daraka Greveno
St Clair,Australia
Summary
Dynamic professional with a diverse background. Demonstrated ability to adapt and excel in varied environments, enhancing team efficiency and accuracy in tasks. Skilled in cross-cultural communication and proficient in multitasking. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Team Member
Woolworths
05.2022 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked effectively in fast-paced environments.
Pick/Packer, Despatch
EHI Australia
07.2022 - 04.2024
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Implemented an effective order tracking system, leading to increased efficiency in the dispatch process.
- Improved dispatch efficiency by optimizing routes and coordinating pick-up and delivery schedules.
Polling Assistant, 2022 Federal Election
Australian Electoral Commission
05.2022 - 05.2022
- Provided clear instructions to voters on how to cast their ballots correctly, reducing instances of spoiled or invalid votes.
- Managed voter registration tables, effectively reducing wait times and improving overall voter satisfaction.
Pick/Packer
Galaxy 2014 Pty Ltd for Pack Center
01.2016 - 11.2016
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
Manager
BKK house Thai Restaurant
06.2009 - 12.2009
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
House Attendant/ Kitchen hand
Country Women Association
05.2008 - 05.2009
- Received recognition from management for consistently exceeding expectations in maintaining high standards of cleanliness and guest satisfaction.
- Maximized guest comfort during their stay with diligent attention to detail in bed-making and maintaining room amenities.
- Engaged positively with residents while cleaning apartments and common areas.
Cashier/all rounder
Mango Fresh Grocery
03.2008 - 04.2009
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Marketing Assist. Mgr.
Promise (Thailand) Col,Ltd.
02.2005 - 07.2007
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Interpreted conversations between foreign language-speaking clients and others.
Interpreter and Staff
Takao (Thailand) Co.,Ltd.
06.2003 - 02.2005
- Interpreted conversations between foreign language-speaking clients and others.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.
Interpreter
Rohm Integrated Semiconductor (Thailand) Co.,Ltd.
09.2001 - 05.2003
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Administrator of Japanese Contracts & Customer Services
Royal Resorts Group of Companies
01.2001 - 03.2001
- Interpreted conversations between foreign language-speaking clients and others.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Interpreter and Staff
Sanden Commercial Refrigeration (Thailand) Co.,Ltd.
05.1999 - 09.2000
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.
Education
Statement of Attainment - Mental Health
TAFE NSW
Online01.2021
Statement of Attainment - Business Administration Skills
TAFE NSW
Online01.2020
Certificate IV - Business Marketing
Australian College of Technology
Sydney01.2008
Certificate of General English (Advanced level) -
Australian Nationwide College
Sydney01.2007
B.A. - Humanities and Social Sciences (Japanese Major)
Naresuan University
Pitsanuloke, Thailand01.1999
Skills
- MS Office
- Computer Skills
- Professional and mature
- Interpersonal Skills
- Quick Learner
- Flexibility
- Detail Oriented
- Confidentiality
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Reliability
Training
- Administrator of Japanese Contracts & Customer Services, Royal Resorts Group of Companies, Phuket, Thailand, 01/01, 03/01
- Junior Interpreter Program Trainee, Toshiba Consumer Product (Thailand) Co.,Ltd., Refrigerator Production Department, 10/98, 12/98
- Naresuan University Scholarship, Universities in Japan, 10/97, 10/97
- AFS Scholarship Summer Intensive Course, Sony Language Laboratory, Tokyo, Japan, 06/93, 08/93
Certifications
- Work with Children Check
- First Aid and CPR
- Certificate of 200 Hour Yoga Teacher Training
- Certificate of Japanese Proficiency test Level 2
Timeline
Pick/Packer, Despatch
EHI Australia
07.2022 - 04.2024
Team Member
Woolworths
05.2022 - Current
Polling Assistant, 2022 Federal Election
Australian Electoral Commission
05.2022 - 05.2022
Pick/Packer
Galaxy 2014 Pty Ltd for Pack Center
01.2016 - 11.2016
Manager
BKK house Thai Restaurant
06.2009 - 12.2009
House Attendant/ Kitchen hand
Country Women Association
05.2008 - 05.2009
Cashier/all rounder
Mango Fresh Grocery
03.2008 - 04.2009
Marketing Assist. Mgr.
Promise (Thailand) Col,Ltd.
02.2005 - 07.2007
Interpreter and Staff
Takao (Thailand) Co.,Ltd.
06.2003 - 02.2005
Interpreter
Rohm Integrated Semiconductor (Thailand) Co.,Ltd.
09.2001 - 05.2003
Administrator of Japanese Contracts & Customer Services
Royal Resorts Group of Companies
01.2001 - 03.2001
Interpreter and Staff
Sanden Commercial Refrigeration (Thailand) Co.,Ltd.
05.1999 - 09.2000
Statement of Attainment - Mental Health
TAFE NSW
Statement of Attainment - Business Administration Skills
TAFE NSW
Certificate IV - Business Marketing
Australian College of Technology
Certificate of General English (Advanced level) -
Australian Nationwide College
B.A. - Humanities and Social Sciences (Japanese Major)
Naresuan University
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