Darcey Elgas

Working with classmates in a four-week program designed to offer support and guidance to VCE students through goal setting sessions. I assisted in preparing these sessions, running them, and reviewing them after the fact. The sessions ran in a group setting, as well as individual (one on one).

• Established strong relationships with students, building trust and open communication channels for ongoing support.
• Improved student satisfaction by providing personalized academic support and guidance.
• Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
• Fostered a supportive learning environment by proactively addressing students'' concerns and challenges.
• Counselled students individually and in group sessions to help promote personal and educational motivation.
• Provided guidance on career choices and academic pathways, aiding in future planning.
• Coordinated with faculty to address specific student academic issues, ensuring cohesive support system.
• Advised students on educational, career and social opportunities.
• Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
• Organized workshops on topics pertinent to at-risk youth, such as bullying prevention, stress management, and career planning.
• Empowered young people to make healthier life choices by providing guidance on nutrition, exercise, and mental wellbeing.

• Provided crisis intervention and support in high-stress situations to ensure the wellbeing of young people.
• Developed strong rapport with participants through empathetic listening skills, fostering trust within supportive relationships.
• Utilized crisis intervention techniques to handle and diffuse emergency situations.
• Displayed sensitivity to cultural and linguistic needs of participants
• Promoted a culture of self-care among staff and participants, recognizing the importance of maintaining personal well-being in a high-stress work environment.
• Used strong interpersonal communication skills to convey information to others.
• Assisted with special events and programs.
• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
• Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.

• Collaborated with a team to develop and implement fundraising strategies to support young people’s attendance on pilgrimage in the Holy Lands and Portugal.
• Organized and participated in community events, enhancing engagement and awareness of the initiative.
• Managed donor relationships, cultivating support through effective communication and appreciation initiatives.
• Successfully raised $8000, exceeding fundraising goals and enabling participation for several young individuals.

• Enhanced community engagement by coordinating and promoting various events and programs.
• Facilitated training sessions for volunteers, building capacity and skills within the team to deliver high-quality services.
• Offered community resource guidance to clients to meet family needs for assistance.
• Enhanced community resource connections, guiding clients through navigation of local support services.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
• Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.