Darcey Ford
Summary
- Motivated worker always looking for opportunities to improve team's efficiency and increase customer satisfaction. Excellent cleaning and sanitation skills, and I am familiar with processing payments and keeping balanced drawer.
- Skilled team player with strong background in busy environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
6
6
years of professional experience
Work History
Restaurant All Rounder
Big Pig Canteen
05.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Worked independently and collaboratively to resolve urgent issues.
- worked and ran private functions
Caregiver, Special Needs
Belinda Russell
07.2018 - 08.2018
- I volunteered to work in a summer club for children with special needs, running games and working with them to do arts and crafts, sports, and group activities.
- Cleaned up spills, organised items, and sanitised surfaces to maintain housekeeping standards. Provided companionship throughout the day, engaging clients in conversation and activities.
- Supported students in need of extra support with close mentoring and project assistance. Maintained schedule of activities and documentation of student contact with daily progress notes
Wait Staff Member
Whittington's Tea Barge
06.2017 - 06.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Education
No Degree - Event Management
Holmesglen Institute
Moorabbin, VICNo Degree - Veterinary Assistance
Career House Online Education
Skills
- Customer Service
- First Aid/CPR
- Microsoft Word
- Organization and Time Management
- Problem Resolution
- Tenant Relations
- Event Support
Timeline
Restaurant All Rounder
Big Pig Canteen
05.2021 - Current
Caregiver, Special Needs
Belinda Russell
07.2018 - 08.2018
Wait Staff Member
Whittington's Tea Barge
06.2017 - 06.2018
No Degree - Event Management
Holmesglen Institute
No Degree - Veterinary Assistance
Career House Online Education
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