Darcey Morgan

In my current role at The Herdsman Market, I am responsible for a variety of accounting and administrative duties. These include managing all store communications—both via email and phone—ensuring efficient response times and smooth operations. I oversee accounts payable and receivable, ensuring timely payments of invoices and accurate transaction records. Additionally, I maintain strong relationships with suppliers to support seamless procurement processes.

I am proficient in using accounting software such as Xero and Dext Prepare, and I regularly perform spreadsheet analysis and data management tasks using Microsoft Excel to assist with financial reporting and decision-making. My attention to detail and organizational skills ensure that all financial records are meticulously maintained and up-to-date.

• Oversaw daily operations of a high-volume café, managing both front-line service and back-end processes.
• Led a team of baristas and staff, ensuring consistent product quality, excellent customer service, and operational efficiency.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Developed staff rosters, monitored labour costs, and ensured alignment with wage targets across multiple locations.
• Managed inventory, supplier orders, and stock control, maintaining a well-organised and efficient operation.
• Promoted to Store Manager after demonstrating strong leadership, initiative, and operational expertise.
• Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.

• Worked as a casual bartender at a variety of events and venues across Perth, including extended roles at the Ice Cream Factory.
• Delivered high-quality customer service, ensuring a smooth and enjoyable experience for guests during large-scale events.
• Managed bar operations efficiently, ensuring adherence to safety regulations and responsible service standards.
• Served high customer volumes during special events, nights, and weekends.

• Coached competitive netball teams, focusing on developing technical skills, teamwork, and leadership.
• Fostered a positive learning environment for athletes while maintaining strong connections with my school and community.
• Contributed to the development of young athletes, helping them achieve their personal and team goals.

• Delivered exceptional customer service in a fast-paced, high-volume retail environment.
• Promoted from Team Member to Team Leader, overseeing store operations, staff training, and team performance.
• Contributed to achieving business goals by maintaining high service standards and ensuring a seamless customer experience.
• Completed extensive training in hospitality best practices, product knowledge, and operational procedures.