Darcie Wells
Buderim,QLD
Summary
Expert in customer service and store maintenance, I excel in fostering team cooperation and maintaining a positive work environment. My adaptable approach and strong communication skills drive operational success and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Yochi- Frozen Yogurt And Acai
Maroochydore, QLD
02.2023 - Current
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Floor Staff Member
Kmart
Maroochydore, QLD
03.2023 - 02.2024
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Waitress Trainee
Thabk God It's Friday- (TGIF)
Maroochydore, QLD
07.2022 - 01.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Actively listened customer feedback suggestions implemented improvements response their comments.
Education
Chancellor State College
Sippy Downs, QLD11.2023
Skills
- Strong teamwork
- Customer Service
- Workplace Safety
- Reliable and Responsible
- Organization
- Team Cooperation
- Adaptable and Flexible
- Store maintenance
Timeline
Floor Staff Member
Kmart
03.2023 - 02.2024
Floor Staff Member
Yochi- Frozen Yogurt And Acai
02.2023 - Current
Waitress Trainee
Thabk God It's Friday- (TGIF)
07.2022 - 01.2023
Chancellor State College