Darcy Collard
Ferndale
Summary
I’m a friendly, people-focused worker who loves creating great experiences for others. I’m confident in how I communicate and always treat everyone with kindness, respect and equality. I bring strong leadership and team management skills and I’m great at motivating others and working together to get things done. I pride myself on being a great listener, a clear communicator and someone who can think on their feet. I’m also highly reliable, trustworthy and manage my time well. Whether I’m working on my own or leading a team, I stay focused, positive and always give my best to myself and others.
Overview
5
5
years of professional experience
Work History
Office Administration Assistant
Garden Care West
01.2021 - 2023
Worked in a busy office where I helped clients, organised paperwork and supported the team with day to day tasks. I built strong communication and people skills, learned to handle different situations calmly and enjoyed helping others. This experience taught me the importance of patience, empathy, and teamwork qualities.
Retail Assistant - Customer Service
Kmart Maddington
01.2022 - Current
Lead the front desk team to provide friendly, efficient service and resolve customer issues with care and understanding. Supported staff, managed refunds and enquiries and kept things running smoothly during busy times. This role strengthened my leadership, communication and problem-solving skills as well as my ability to stay calm and supportive when helping others.
Education
Bachelor - Occupational Therapy
Curtin University
01.2028
High School -
Lynwood Senior High School
01.2024
Certificate 3 in Health Services Assistance
IVET
12-2024
Skills
- Active Listening
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Patience
- Kindness
Timeline
Retail Assistant - Customer Service
Kmart Maddington
01.2022 - Current
Office Administration Assistant
Garden Care West
01.2021 - 2023
Bachelor - Occupational Therapy
Curtin University
High School -
Lynwood Senior High School
Certificate 3 in Health Services Assistance
IVET