Darcy Hume
Cranbourne East
Summary
Dependable individual with strong background in retail management, prepared to lead teams and drive store performance. Skilled in inventory control, customer service, and staff training. Known for fostering collaboration and adapting to changing needs to achieve results. Highly reliable with strategic approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Grocery Team Member
Woolworths
01.2022 - 08.2023
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display
- Pleasantly greeted customers and provided prompt and courteous service
- Retrieved items for customers and verified prices
- Communicated with customers and staff politely and professionally to uphold store standards
- Assisted customers by finding items quickly to boost store satisfaction rates
Retail Supervisor
Stateside Sports
08.2023 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
Education
High School Diploma -
Federation University Australia
Berwick, VICSkills
- Product Processing
- Teamwork and Collaboration
- Presentation Skills
- Product Knowledge
- Willingness to Learn
- Assisting Customers
- Task delegation
- Store organization
- Inventory control
- Staff training and development
Hobbies and Interests
Basketball, Music, Fashion, Art
Timeline
Retail Supervisor
Stateside Sports
08.2023 - Current
Grocery Team Member
Woolworths
01.2022 - 08.2023
High School Diploma -
Federation University Australia
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