Darcy Norris
Jamberoo
Summary
Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good leadership, and motivation.
Overview
3
3
years of professional experience
Work History
Ride Operator
Jamberoo Action Park
09.2023 - 09.2024
- Followed safety procedures for operating and loading and unloading passengers from park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Provided customer service, addressing guest concerns and inquiries promptly and professionally.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Supermarket Employee
IGA Grocery Store Jamberoo
05.2021 - 09.2023
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Improved customer satisfaction by providing customer service and product knowledge.
- Streamlined checkout process, resulting in shorter wait times for customers.
- Ensured timely rotation of perishable items to reduce waste and maintain freshness.
- Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
- Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
- Maintained accurate cash handling at registers, reducing discrepancies in daily reports.
Education
Bachelor of Science - Exercise Science
University of Wollongong
Wollongong, NSW03-2029
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Policy compliance
- Safety procedures
- First aid training
- Cleanliness and hygiene
- Maintaining store appearance
- Cash handling proficiency
- Teamwork and collaboration
- Willingness to learn
- Customer service-focused
Timeline
Ride Operator
Jamberoo Action Park
09.2023 - 09.2024
Supermarket Employee
IGA Grocery Store Jamberoo
05.2021 - 09.2023
Bachelor of Science - Exercise Science
University of Wollongong
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