DARCY POYNTER
Melbourne,VIC
Summary
My name is Darcy Poynter and I currently work as a Legal Assistant for MCP Legal. I am friendly, enthusiastic, articulate, and have a strong ability to relate to and connect with others. Adept in communication and customer relations, I thrive in fast-paced environments, consistently enhancing project outcomes and client satisfaction. My strong organizational skills and tech-savviness drive successful initiatives and foster collaborative teamwork.
Overview
12
12
years of professional experience
Work History
Legal Support Assistant
MCP Legal
Prahran, VIC
05.2025 - Current
- Answered telephone calls and responded to emails regarding legal matters.
- Collaborated with other departments to ensure timely completion of projects.
- Assisted with digital marketing and social media development.
- Completed, reviewed, and edited legal documents emailed and hand delivered to clients.
- Edited Company Website - so I have some experience with Wordpress and Website Design
Team Leader/Sales Representative
Mystik River Gallery
Southbank, VIC
10.2021 - 05.2024
- Trained and mentored team members to promote productivity and increase sales
- Engaged in social media marketing, developing content, and running multiple accounts
- Maintained business website, uploading new products and crafting specific descriptions in order to boost SEO traffic
- Conducted administration such as creating schedules and delegating tasks
- Managed product inventory and completed custom orders with efficiency
- Highly skilled in selling products and client management
- Arranged and organised different workshops, marketing the events to sell tickets
Tele-Fundraiser
Smart Health Australia
Elsternwick, VIC
08.2019 - 10.2021
- Made calls to raise money for a range of different charities
- Conducted calls with integrity, respect and good manner
- Represented the charities with utmost responsibility and compassion
- Raised $15,000 in funds from 2019-2021 to support charities such as Lifeline Australia, Autism Spectrum Australia, Dementia Australia and more.
Family Nanny
Various Families
Prahran & Surrounds, VIC
01.2019 - 08.2019
- Established a fun and safe play environment for a range of different aged children
- Instructed children in health and personal habits; such as eating, resting and using the bathroom
- Other cleaning and organisational duties around the home
- Cared, Played and Communicated with the children in a developmentally appropriate way
Lift Operator
Falls Creek Management
Falls Creek, VIC
07.2018 - 10.2018
- Started lift each morning and performed safety inspections, operating the lifts with skill, attention and care
- Greeted guests as they came on and off the lift with a smile and playful banter, answering any questions they had politely and informatively
- Helping inexperienced people and children load and unload safety
- Was able to stay calm and take effective action in emergency situations
Accommodation Hand
Arts Factory, Nomads Backpacking Lodge
Byron Bay, NSW
09.2017 - 01.2018
- Cleaned rooms and restrooms
- Accommodated guests and presented facilities in a friendly and informed manner
- Cafe cashier and server of cafe beverages and deli foods
Receptionist
MCP Group, Finance and Insurance
Collins St, VIC
08.2015 - 12.2015
- Answered and redirected calls - making all clients feel welcome
- Scheduled and confirmed appointments.
- Treated all clients with respect and empathy
- Routed deliveries and courier services
- Handled Property Settlements without supervision
- Worked effectively and jovially in the workplace as well as coordinating well within a team
Cashier and Store-hand
Portsea General Store
Portsea, VIC
12.2013 - 02.2014
organisational
- Made and Served Cafe Beverages
- Stocked shelves and took inventory of supplies
- Cleaned and organised the store, including checkout desk and displays
- Handled all customer relations issues in a gracious manner and in accordance with store policies.
Education
Bachelor of Arts and Visual Arts - Psychology and Visual Arts
Monash University
Melbourne, VIC12.2014
High School VCE Certificate -
Melbourne Girls Grammar School
Melbourne. VIC11.2013
Certificate IV - Leadership And Management
Key Institute
Melbourne, VICBachelor of Psychological Science - Psychology, an Applied Science
Australian College of Applied Psychology
Melbourne, VICSkills
- Team leadership
- Project management
- Digital marketing
- Social media management
- Communication skills
- Fast learner
- Highly organized
- Problem solving
- Adept in sales
- Tech savvy
- Customer relations
- Writing
- Photography
- Patient and helpful
- Friendly, fun, and complimentary
- Joyful and optimistic
Accomplishments
Joanna Weir Art Award, 2010
Hobbies & Interests
- Sports: AFL: Essendon, Formula One: Red Bull, and Skiing
- Art: Photography, Sculpture, 3D Prints and Digital Editing
- Film: Kubrick, Tarantino and Ridley Scott
- TV: Game of Thrones, Love Island and The Great
- Food: Japanese, Mexican
References
- Lolita Romanoff - Gallery Director - 0458 854 898
- Stan Karnezis - Exec Manager SHA - 8554 6100
- Mark Passador - CEO MCP Group - 9620 2001
Timeline
Legal Support Assistant
MCP Legal
05.2025 - Current
Team Leader/Sales Representative
Mystik River Gallery
10.2021 - 05.2024
Tele-Fundraiser
Smart Health Australia
08.2019 - 10.2021
Family Nanny
Various Families
01.2019 - 08.2019
Lift Operator
Falls Creek Management
07.2018 - 10.2018
Accommodation Hand
Arts Factory, Nomads Backpacking Lodge
09.2017 - 01.2018
Receptionist
MCP Group, Finance and Insurance
08.2015 - 12.2015
Cashier and Store-hand
Portsea General Store
12.2013 - 02.2014
Bachelor of Arts and Visual Arts - Psychology and Visual Arts
Monash University
High School VCE Certificate -
Melbourne Girls Grammar School
Certificate IV - Leadership And Management
Key Institute
Bachelor of Psychological Science - Psychology, an Applied Science
Australian College of Applied Psychology
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