Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darcy Reid

Coopers Plains

Summary

I have developed strong customer service and satisfaction skills during my work, both having to deal with customers at mcdonalds both efficiently and effectively and while working as a diesel mechanic and dealing with customers that have complaints or problems. These skills combined with being a natural speaker help me to excel at customer service and also help me to learn and develop my skills in the necessary areas to continue to grow. Also, while working under subpar conditions for long hours I have developed a strong work ethic to complete my task efficiently and to a high standard as well as maintaining that standard consistently.

Overview

3
3
years of professional experience

Work History

McDonalds Crew Coach

McDonalds
05.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Developed strong customer service skills during stressful situations
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Diesel Mechanic

Powe Trucking
12.2023 - 12.2024
  • Utilized hand tools and power tools to repair and maintain heavy duty machinery according to industry standards.
  • Performed multiple high pressure, high risk jobs without issues
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Worked in high pressure environments in stressful working conditions for 50+ hours a week without any issues

Education

High School Diploma -

Mount Gravatt State High School
Mount Gravatt, QLD
12-2024

Skills

  • Exceptional Customer service
  • Effective communication
  • Teamwork and collaboration
  • Easy learner
  • Knows how to take and use feedback
  • Very well spoken and easy talker
  • Hard worker
  • Personable and friendly

Timeline

Diesel Mechanic

Powe Trucking
12.2023 - 12.2024

McDonalds Crew Coach

McDonalds
05.2022 - Current

High School Diploma -

Mount Gravatt State High School
Darcy Reid