DARCY RUSSELL
Sydney,NSW
Summary
Enthusiastic and reliable barista-trained hospitality professional from the UK with over six years’ experience across food service, retail, and bartending. Adaptable in both high-volume and premium environments, I consistently deliver excellent customer service while maintaining strong operational standards. Confident and personable, I thrive in team settings and take pride in creating memorable guest experiences. With a BA in Fashion Design, I bring creativity, attention to detail, and a proactive approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HOSPITALITY ASSISTANT
Host staffing
London
09.2024 - 02.2026
- In my agency role at Host, I gained hands-on experience across bartending, café barista service, wine waiting, restaurant table service, reception, and food handling, making me a well-rounded hospitality professional.
- Operated in high-end, high-volume environments, including festivals, weddings, corporate events, and private functions, consistently adapting to fast-changing demands.
- Integrated quickly into new teams, effectively reading dynamics and contributing as a reliable, proactive team member, strengthening team cohesion.
- Delivered attentive, tailored customer service across diverse clientele, consistently representing venue standards through warm, solution-focused interactions.
SUPERMARKET ASSISTANT
Waitrose & Partners
Richmond
11.2025 - 02.2026
- Delivered personalised, face-to-face customer service, building rapport with repeat customers and ensuring a consistently positive experience.
- Maintained organisation and stock flow across the shop floor and warehouse, supporting smooth daily operations in a fast-paced environment.
- Experienced in back-of-house operations, including stock handling, temperature checks, date code control, and FIFO rotation, ensuring food safety and efficiency.
- Picked and packed online grocery orders for delivery through Deliveroo and Uber under tight time constraints, managing stock and coordinating workflow with partners to achieve highest regional success rate for order fulfillment.
BARTENDER
Liquor Collective
Nottingham
05.2023 - 01.2025
- Delivered high-quality bar service at high-volume events, including draught service and building cocktails.
- Strictly adhered to alcohol licensing policies in high-volume settings, prioritised responsible service, maintained compliance, and promoted the safety and well-being of all guests.
CARE CLUB SUPERVISOR
St Nicholas CE Primary School
Shepperton
09.2019 - 09.2024
- Supervised staff, coordinated meal planning, managed stock control, and orchestrated daily activities after promotion to Supervisor (2022).
- Ensured safe and accurate food handling while preparing and organising meals for over 60 children, maintaining Level 2 food hygiene standards and allergen awareness procedures, and accommodating a range of dietary requirements.
CATERING ASSISTANT
The Wimbledon Championships
Wimbledon
06.2024 - 07.2024
- Delivered exceptional customer service, aligning with the high standards and brand message of Wimbledon, ensuring a memorable experience for every guest.
- Provided comprehensive information about the park and its amenities, effectively addressing a wide range of customer inquiries to enhance overall satisfaction.
- Managed stock efficiently, including inventory rotation and regular stock counts, to maintain optimal supply levels and minimise waste.
FOOD/BEVERAGE ASSISTANT
Thorpe Park Resort
Chertsey
05.2019 - 01.2020
- Contributed to daily kitchen operations at Wilderness Bar and Kitchen by preparing meals, supporting food preparation, adhering to food safety regulations, and completing compliance records.
- Entrusted with independent opening shifts within one month, responsible for receiving and checking deliveries, stock control and recording, setting up heated food stations, and maintaining food safety temperature logs.
- Independently operated a waffle food truck, operating a coffee machine and waffle irons to fulfill customer orders while maintaining service quality and efficiency.
- Assisted across multiple outlets during peak periods, demonstrating adaptability and strong teamwork under pressure.
- Promoted and upsold products and offers to customers based on their needs, enhancing overall sales performance.
Education
BA - Fashion Design
Nottingham Trent University
06-2024
BTEC Level 3 Foundation Diploma - Art, Design and Media Practice
University For The Creative Arts
Epsom06-2021
A Levels - <ul><li>Fashion & Textiles: A</li><li> Biology: A, Chemistry: C</li></ul>
Esher Sixth Form College
05-2020
Skills
- Food preparation and handling
- Food safety and hygiene
- How to prepare all the different coffees that are ordered at a cafe
- How to load the groups in the espresso machine and how to pour an espresso
- How to texture milk effectively
- How to fully clean the espresso machine and grinder
- Draught bar service
- Table waiting
- Customer service
Certification
- RSA Certified, 24/04/26
- UK Driver's License, 01/05/19
- SITHFAB025 Prepare and serve espresso coffee, 24/04/26
- SITXFSA005 Use hygienic practices for food safety, 24/04/26
Availability
Monday-Sunday, 7am-7pm. Immediate start. Currently on a Working Holiday Visa (UK) and based in Sydney for the next six months.
Languages
English
Native/ Bilingual
Timeline
SUPERMARKET ASSISTANT
Waitrose & Partners
11.2025 - 02.2026
HOSPITALITY ASSISTANT
Host staffing
09.2024 - 02.2026
CATERING ASSISTANT
The Wimbledon Championships
06.2024 - 07.2024
BARTENDER
Liquor Collective
05.2023 - 01.2025
CARE CLUB SUPERVISOR
St Nicholas CE Primary School
09.2019 - 09.2024
FOOD/BEVERAGE ASSISTANT
Thorpe Park Resort
05.2019 - 01.2020
BA - Fashion Design
Nottingham Trent University
BTEC Level 3 Foundation Diploma - Art, Design and Media Practice
University For The Creative Arts
A Levels - <ul><li>Fashion & Textiles: A</li><li> Biology: A, Chemistry: C</li></ul>
Esher Sixth Form College