Darcy Sheffield
Dromana
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
06.2024 - Current
- Answered telephones and provided information about products, click & collects and store hours.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Re-stocked shelves with health care products.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
Sales Assistant
Ghanda Clothing
02.2024 - 06.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted store revenue through upselling and cross-selling techniques.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Cash handling start of day & end of day.
Pharmacist Assistant
Chemist Warehouse
03.2023 - 02.2024
- Answered customer phone calls to address questions.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Assisted customers in health care products.
- Greeted customers at counter and provided excellent customer service.
Assistant Manager
Dangerfield
08.2021 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
Barista
Starbucks
12.2018 - 08.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Front of House Employee
Hungry Jack's
02.2016 - 09.2018
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
Education
No Degree - Animal Studies
Boxhill Institute
Box Hill, VIC11-2019
High School Diploma -
St James College
Brisbane, QLD12-2017
Skills
- Product restocking
- POS system operation
- Processing payments
- Operating register
- Multitasking
- Customer service
- Money handling
- Stock Management
- Team leadership
- Decision-making
- Conflict resolution
Certification
Criminal History Check
Timeline
Pharmacy Assistant
Chemist Warehouse
06.2024 - Current
Sales Assistant
Ghanda Clothing
02.2024 - 06.2024
Pharmacist Assistant
Chemist Warehouse
03.2023 - 02.2024
Assistant Manager
Dangerfield
08.2021 - 03.2023
Barista
Starbucks
12.2018 - 08.2021
Front of House Employee
Hungry Jack's
02.2016 - 09.2018
No Degree - Animal Studies
Boxhill Institute
High School Diploma -
St James College
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