Darlean Ashby
Kelmscott
Summary
Passionate and driven with keen eye for quality and customer satisfaction. Possesses deep understanding of restaurant/cafe or bar preparation techniques and exceptional attention to detail in crafting beverages. Dedicated to enhancing customer experiences and fostering welcoming atmosphere.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head Barista & Cook
Alicia Petite
04.2024 - 11.2024
- Developed a loyal customer base by fostering strong relationships and consistently delivering full and flavourful coffee's and food.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like pies and muffins.
- Supported sustainability initiatives by sourcing eco-friendly products for use within the café setting.
Bartender & Wait Staff
Gosnels Hotel
06.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Personal Assistant
Myself
01.2016 - 03.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided emotional support and companionship to clients.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Pastry Chef
Mary Street Bakery
09.2013 - 12.2015
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Prepared dough for variety of pastries, cakes and breads.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Followed food safety standards when handling ingredients.
Apprentice Pastry Chef
Miami Bakehouse
12.2010 - 12.2013
- Gained proficiency in various pastry techniques, including chocolate tempering, sugar sculpting, and cake decorating.
- Prepared frostings and other toppings for cakes and pastries.
- Managed in-store, pick-up orders and catering needs.
- Prepared dough for variety of pastries, cakes and breads.
Education
Cert 2 & 3 - Retail Baking
Polytechnic West Bentley
Bentley, WA11.2012
Skills
- Exceptional customer service
- New hire training
- Food safety compliance
- Pastry preparation
- Restaurant experience
- Recipe development
- Administrative support
- Schedule management
Certification
• Responsible Service Of Alcohol
• First Aid
Timeline
Head Barista & Cook
Alicia Petite
04.2024 - 11.2024
Bartender & Wait Staff
Gosnels Hotel
06.2023 - 12.2023
Personal Assistant
Myself
01.2016 - 03.2022
Pastry Chef
Mary Street Bakery
09.2013 - 12.2015
Apprentice Pastry Chef
Miami Bakehouse
12.2010 - 12.2013
• Responsible Service Of Alcohol
• First Aid
Cert 2 & 3 - Retail Baking
Polytechnic West Bentley
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