Darlington Ngwaru
Melton West,VIC
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings more than 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
Work History
Lead Project Coordinator
Hallets Medical Services
03.2019 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Led cross-functional teams to achieve project milestones, fostering collaboration and teamwork.
- Cultivated strong relationships with vendors, negotiating contracts for cost-effective services and materials.
- Delivered high-quality results within tight deadlines by managing resources effectively and prioritizing tasks appropriately.
- Increased stakeholder satisfaction by maintaining open lines of communication and providing regular progress updates.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Managed budgets to ensure projects were completed within financial constraints, maximizing return on investment.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained database and spreadsheets with accurate inventory and status.
- Monitored project progress, identified risks and took corrective action as needed.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Project Manager Assistant
RBD Construction
10.2017 - 02.2019
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Developed and maintained project documentation for reliable records.
- Played a key role in resolving conflicts between team members or stakeholders that could potentially delay projects or increase costs.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
- Generated weekly and monthly status reports for helpful progress tracking.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Reduced project costs with effective budget management and resource allocation strategies.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Developed and initiated projects, managed costs, and monitored performance.
Project Manager
Stanbic Bank
01.2011 - 06.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Recruited and oversaw personnel to achieve performance and quality targets.
Branch Manager
FBC Bank
06.2005 - 12.2010
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Submitted loan applications to underwriter for verification and recommendation.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Trainee Banker
FBC Bank
08.2004 - 05.2005
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Collaborated with employees from various backgrounds.
Education
Master of Science - Project Management Engineering
RMIT University
Melbourne, VIC07.2017
BBA - Business Studies
University of Zimbabwe
Harare, Zimbabwe07.2004
Skills
- Scope Management
- Technical understanding
- Documentation Management
- Cost Control
- Customer Service
- Time Management
- Team Leadership
- Team Coordination
- Project Scheduling
- Strategic Planning
- Risk Analysis and Management
- Financial Analysis
Timeline
Lead Project Coordinator
Hallets Medical Services
03.2019 - Current
Project Manager Assistant
RBD Construction
10.2017 - 02.2019
Project Manager
Stanbic Bank
01.2011 - 06.2015
Branch Manager
FBC Bank
06.2005 - 12.2010
Trainee Banker
FBC Bank
08.2004 - 05.2005
Master of Science - Project Management Engineering
RMIT University
BBA - Business Studies
University of Zimbabwe
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