Summary
Overview
Work History
Education
Skills
Timeline
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Darren Atcheson

Orange,NSW

Summary

Proven leader and efficient problem-solver, I excelled at Aramex and Whiteys Pies by enhancing service quality and customer satisfaction. Skilled in working independently and demonstrating exceptional time management, I significantly contributed to team success. My adaptability and attention to detail ensured high productivity and performance, making me a valuable asset to any team.

Overview

23
23
years of professional experience

Work History

Courier Franchisee

Aramex
01.2018 - Current
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
  • Contacted customers to confirm delivery details and locations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Obtained signatures for delivery documents and packages.
  • Delivered packages to customer doorsteps and business offices.
  • Strengthened company's market position by maintaining high standards of delivery speed and accuracy.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts. Including long shifts, early starts and late finishes.
  • Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Pastry Chef

Whiteys Pies
02.2002 - 12.2017
  • Managed in-store, pick-up orders and catering needs.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Maintained well-organized mise en place to keep work consistent.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
  • Enhanced customer satisfaction by creating visually appealing and delicious pastries.
  • Received numerous accolades from customers for exceptional taste and presentation of pastries, resulting in increased word-of-mouth referrals.
  • Participated in staff training programs to stay updated on the latest food safety regulations and maintaining a safe working environment.
  • Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
  • Prepared dough for variety of pastries, cakes and breads.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Trained new employees on bakery methods and procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Determined baking times for various items.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Processed customer orders and payment transactions.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Followed food safety standards when handling ingredients.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Orange Christian School
Orange, NSW
12-2001

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Time Management
  • Punctuality and reliability
  • Adaptability and Flexibility
  • Self Motivation

Timeline

Courier Franchisee

Aramex
01.2018 - Current

Pastry Chef

Whiteys Pies
02.2002 - 12.2017

Orange Christian School

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Darren Atcheson