Summary
Overview
Work History
Education
Skills
Timeline
Tennis
Tennis
Generic

Darren Garner

Panania,NSW

Summary

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Director

DJK Plumbing
06.2015 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored and coordinated workflows to optimize resources including KPI's.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Monitored expenditures to mitigate risk of overages.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Director

Garners Plumbing
05.1994 - 02.2019
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored and coordinated workflows to optimize resources.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Monitored expenditures to mitigate risk of overages.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Cert IV Hydrauilc Plumbing QS - Plumber/Drainer/Gasfitter

TAFE NSW
Kogarah, NSW
05.1994

Skills

  • Business Planning
  • Staff Management
  • Business Development
  • Business Administration
  • Contract Management
  • Project Coordination
  • Staff Development
  • Operations Management
  • Budget Control
  • Contract Negotiation
  • Budget Management
  • Financial Management
  • People Management
  • Company Guidelines

Timeline

Director

DJK Plumbing
06.2015 - Current

Director

Garners Plumbing
05.1994 - 02.2019

Cert IV Hydrauilc Plumbing QS - Plumber/Drainer/Gasfitter

TAFE NSW

Tennis

Tennis 

As a Junior i was ranked No.40 in NSW at white City in NSW. I Represented Illawarra Suburbs Lawn Tennis Association. (ISLTA) in Sydney NSW Playing the State as a Junior. As a senior played Saturday Afternoon Mixed, Sunday Morning Men's, Wednesday Night Mixed tennis Competition with the ISLTA.

Assisted the Secretary of the ISLTA Junior Branch Division, engaging and mentoring Junior teams at Seymour Tennis Centre and areas within the ISLTA on Saturday Mornings.

Touch Football 

Represented Taren Point Touch Football Association in NSW.

Team manager and organiser with senior management of Taren Point Touch Assoc. affiliated with Cronulla Touch Football Assoc.

Tennis

Tennis 

As a Junior i was ranked No.40 in NSW at white City in NSW. I Represented Illawarra Suburbs Lawn Tennis Association. (ISLTA) in Sydney NSW Playing the State as a Junior. As a senior played Saturday Afternoon Mixed, Sunday Morning Men's, Wednesday Night Mixed tennis Competition with the ISLTA.

Assisted the Secretary of the ISLTA Junior Branch Division, engaging and mentoring Junior teams at Seymour Tennis Centre and areas within the ISLTA on Saturday Mornings.

Touch Football 

Represented Taren Point Touch Football Association in NSW.

Team manager and organiser with senior management of Taren Point Touch Assoc. affiliated with Cronulla Touch Football Assoc.

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Darren Garner