Darren Graham
Gold Coast,QLD
Summary
Focused Installer trained in installing equipment for commercial and residential facilities in adverse weather conditions. Extensive understanding of safety protocols for general construction and carpentry. Maintains up-to-date knowledge of equipment and product services to educate and answer customer questions.
Overview
15
15
years of professional experience
Work History
Scaffold Installer /Commercial Truck Driver
ATF Services
Yatala, QLD
03.2010 - 01.2025
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Created detailed documentation of installation instructions for future reference purposes.
- Performed troubleshooting to diagnose and resolve system issues.
- Replaced defective hardware components when needed.
- Provided training sessions for end-users on how to use newly installed applications.
- Ensured compliance with all relevant security protocols during installation process.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Provided exceptional customer experiences to service recipients.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Promoted additional services and products to clients, contributing to business growth.
- Implemented custom installations based on client specifications, maintaining high standards of quality and aesthetics.
- Followed building standards and codes during unit installations.
- Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
- Removed systems and fixtures to prepare for replacements.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Coordinated with project managers and other tradespeople to ensure timely project completion.
- Troubleshot and resolved installation issues promptly, minimizing impact on project timeline and customer satisfaction.
- Documented installation processes and outcomes, providing detailed reports to management and clients.
- Executed detailed site assessments to determine optimal installation methods and materials needed.
- Participated in ongoing training to stay updated on new installation techniques and product developments.
- Configured and tested installed systems, ensuring functionality meets customer and manufacturer specifications.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Kept records of parts and equipment used in projects to update inventory.
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Coordinated with loading personnel to ensure proper securement of loads in trailer.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Delivered goods to customers in a timely manner.
Education
Some College (No Degree) -
Woodridge State Highschool
Brisbane Skills
Truck Driving / Delivery Driver
- Problem-solving
- Customer satisfaction
- Customer service
- Positive attitude
- Hand-eye coordination
- Customer relations
- Professional appearance
- Equipment handling
- Work orders
- Quality checks
- Excellent communication skills
Darren John Graham
- Love the outdoors
- Fishing & camping
- Water skiing
- Gold prospecting
Timeline
Scaffold Installer /Commercial Truck Driver
ATF Services
03.2010 - 01.2025
Some College (No Degree) -
Woodridge State Highschool