Darren Mcandrew
Sydney,NSW
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Yes We Care
Dubbo, NSW
01.2024 - 01.2025
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Conducted assessments of client abilities and needs to create individualized care plans.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Provided crisis intervention services during emergency situations.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Maintained records of services provided, client progress, and goals achieved.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Developed strategies to help individuals cope with their disability.
- Advocated for clients to resolve medical or personal crises.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Transported patients safely to social activities and doctors appointments.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted in developing self-care skills such as personal hygiene practices.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Collaborated with other professionals to assess client needs.
- Managed household errands and other essential duties.
House Cleaner
Providential Homes
Mount Druitt , NSW
12.2021 - 12.2023
- Interacted pleasantly with clients and guests when performing daily duties.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Assisted in laundry services including washing, drying, and folding linens.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Washed windows inside and outside as needed.
- Transported trash bags to designated outdoor receptacles for disposal.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Swept, mopped, vacuumed and polished floors of all types.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Swept and damp-mopped private stairways and hallways.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Supplied extra towels and toiletries when requested to optimize client comfort.
- Removed lint from carpets using a vacuum cleaner attachment.
- Sorted and counted linens and organized in storage areas.
- Swept patios or decks of debris or leaves with a broom or blower.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Inspected furniture for damage or stains in between guest stays.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Returned rooms to occupant-ready status to satisfy future guests.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
Mentoring Program Coordinator
Providential Homes
Mt Druitt , NSW
12.2021 - 12.2023
- Conducted interviews with potential mentors and mentees to ensure they are suitable matches.
- Attended community events as a representative of the organization's mentoring initiatives.
- Analyzed survey responses from participants in order to identify areas for improvement within the program.
- Assessed the effectiveness of the program by collecting feedback from participants.
- Compiled data on performance metrics for each participant in order to track progress over time.
- Provided individualized coaching sessions for both mentors and mentees as needed.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Scheduled meetings between mentors and mentees, providing support when needed.
- Prepared and maintained personnel reports and records for officials and agencies.
- Developed promotional materials for use in marketing efforts aimed at increasing participation levels within the program.
- Facilitated group discussions among participants in order to foster meaningful connections between them.
- Planned, directed and monitored instructional methods and content of educational and vocational programs.
- Coordinated and monitored the progress of individual mentoring relationships.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Scaffold Builder
All Decked Out, Transom Scaffolds and Boss Scaffolds
Multiple Locations, NSW
01.2014 - 12.2020
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Erected scaffolding to assemble above-ground structures.
- Read and utilized blueprints for correct scaffolding construction.
- Adhered to project blueprints and requirements to deliver quality work.
- Followed safety protocols such as wearing a hard hat, gloves, and steel-toed boots while working on high elevations.
- Maintained records and documented actions for progress reports.
- Alleviated safety accidents by operating according to strict schedules and safety guidelines.
- Worked independently on projects and tasks within carpentry team.
- Performed visual inspections on all completed work before signoff from supervisor.
- Cleaned and organized work areas to prevent accidents and dangerous situations.
- Analyzed base surfaces to identify potential obstructions or safety hazards.
- Safely constructed hung, tube and clip and modular scaffolding systems.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Conducted regular maintenance checks on all equipment used in the erection or dismantlement of scaffolds.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.
- Inspected scaffolding for structural integrity prior to use.
- Verified trueness of construction using plumb and level.
- Completed routine maintenance and repair.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Year 10 Certificate
Rooty Hill High School
Rooty Hill12-2003
Skills
- Ability to complete projects on time with minimal supervision
- Effective communicator
- Reliable and punctual
- Works well under pressure
Certification
2025
Certificate of Completion: New Worker NDIS Induction Module
Certificate of completion supporting people to stay infection-free
Provide a First Aid Certificate
Provide basic emergency life support
Provide cardiopulmonary resuscitation
2014
Basic intermediate tickets (Scaffolding)
Bobcat license
EWP license
Forklift license
White card
Working at heights
References
References available upon request.
Timeline
Disability Support Worker
Yes We Care
01.2024 - 01.2025
House Cleaner
Providential Homes
12.2021 - 12.2023
Mentoring Program Coordinator
Providential Homes
12.2021 - 12.2023
Scaffold Builder
All Decked Out, Transom Scaffolds and Boss Scaffolds
01.2014 - 12.2020
Year 10 Certificate
Rooty Hill High School
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