Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Darren McQuade

Cardiff,NSW

Summary

Dynamic leader with a proven track record at BlueScope Steel, enhancing operational efficiency and fostering client relationships. Excelled in team leadership and problem-solving, achieving significant improvements in productivity and employee retention. Skilled in developing strategic initiatives for accelerated growth, with a focus on achieving long-term business objectives.

Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Acting Branch Manager

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Acting Branch Manager

Bluescope Steel

Operations Manager

BlueScope Lysaght
01.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Commercial Sales Manager

BlueScope Lysaght
08.2004 - 12.2018
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Expanded market share through the identification of new business opportunities and partnerships.
  • Implemented an efficient sales tracking system that allowed for improved monitoring of leads, conversions, and overall performance metrics.

Education

High School Diploma -

Dickson College
Canberra, ACT

Skills

  • Problem-solving
  • Written and verbal communication
  • Team leadership
  • Training and mentoring
  • Operations management
  • Onboarding and coaching
  • Customer service
  • Team building
  • Sales skills
  • Operational efficiency
  • Sales presentations
  • Employee relations and conflict resolution
  • Planning and implementation
  • Performance reviews
  • Performance monitoring
  • Staff development
  • Networking
  • Client relationships

Certification

BlueScope Steel - Advanced Load Restraint Course

BlueScope Steel - Leaders Essentials

BlueScope Steel - Managers Essentials

BlueScope Steel - Empowering Safe & Healthy Teams

Timeline

Operations Manager

BlueScope Lysaght
01.2019 - Current

Commercial Sales Manager

BlueScope Lysaght
08.2004 - 12.2018

Acting Branch Manager

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Acting Branch Manager

Bluescope Steel

High School Diploma -

Dickson College

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Darren McQuade