Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Darren McQuade

Cardiff,NSW

Summary

Dynamic leader with a proven track record at BlueScope Steel, enhancing operational efficiency and fostering client relationships. Excelled in team leadership and problem-solving, achieving significant improvements in productivity and employee retention. Skilled in developing strategic initiatives for accelerated growth, with a focus on achieving long-term business objectives.

Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Acting Branch Manager

Bluescope Steel
Canberra, ACT

Branch Manager (Secondment)

Bluescope Steel
Toowoomba, QLD

Branch Manager (Secondment)

Bluescope Steel
Biggera Waters QLD

Acting Branch Manager

Bluescope Steel
Cardiff, NSW

Operations Manager

BlueScope Lysaght
Cardiff NSW
01.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Commercial Sales Manager

BlueScope Lysaght
Canberra ACT
08.2004 - 12.2018
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Expanded market share through the identification of new business opportunities and partnerships.
  • Implemented an efficient sales tracking system that allowed for improved monitoring of leads, conversions, and overall performance metrics.

Education

High School Diploma -

Dickson College
Canberra, ACT

Skills

  • Problem-solving
  • Written and verbal communication
  • Team leadership
  • Training and mentoring
  • Operations management
  • Onboarding and coaching
  • Customer service
  • Team building
  • Sales skills
  • Operational efficiency
  • Sales presentations
  • Employee relations and conflict resolution
  • Planning and implementation
  • Performance reviews
  • Performance monitoring
  • Staff development
  • Networking
  • Client relationships

Certification

BlueScope Steel - Advanced Load Restraint Course

BlueScope Steel - Leaders Essentials

BlueScope Steel - Managers Essentials

BlueScope Steel - Empowering Safe & Healthy Teams

Timeline

Operations Manager

BlueScope Lysaght
01.2019 - Current

Commercial Sales Manager

BlueScope Lysaght
08.2004 - 12.2018

Acting Branch Manager

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Branch Manager (Secondment)

Bluescope Steel

Acting Branch Manager

Bluescope Steel

High School Diploma -

Dickson College
Darren McQuade