Summary
Overview
Work History
Education
References
Volunteer Experience
Work Availability
Software
Languages
Timeline
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Darren Nguyen

Embleton,WA

Summary

Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Overview

2
2
years of professional experience

Work History

Intern

Avanguard Capital
05.2024 - 09.2024
  • Adapted to dynamic business environments by evaluating the client's business plan, expansion goals, and financial projections under the supervision of a manager.
  • Demonstrated flexibility and attention to detail by identifying potential funding sources such as venture capitalists, angel investors, private equity firms, banks, and crowdfunding platforms.
  • Leveraged advanced computer skills and tech-savvy capabilities to conduct comprehensive research, compiling contact information for over 150 businesses and providing crucial support in capital calling and mergers & acquisitions (M&A) processes

Intern

AUG Student Services
02.2024 - 07.2024
  • Supported staff members in their daily tasks, enhancing management and team collaboration skills by reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Pre-counseled students to make senior staff consultations more effective, demonstrating strong communication and customer service abilities. Gained valuable experience as a fast learner within a specific industry, applying learned concepts directly into relevant work situations.
  • Utilized computer skills to sort and organize files, spreadsheets, and reports.
  • Analyzed problems and collaborated with teams to develop solutions, showcasing team collaboration and flexibility, led to 25% improved conversion rate in event and 2.5 times compared to past events.

Volunteer

AUG Student Services
04.2023 - 08.2023
  • Assisted with special events and programs, demonstrating strong customer service and communication skills to ensure participant satisfaction.
  • Maintained clean, neat, and operational facilities to effectively serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning for up to 200 people, showcasing team collaboration abilities.
  • Quickly adapted as a fast learner to new tasks and environments, using strong interpersonal communication skills to convey information effectively to others.

Sales Representative

PTC Phone Tech & Comm
11.2022 - 02.2023
  • Deliver exceptional customer service and technical support that increases sales of phone accessories and repair services, and boosts customer satisfaction and store success.
  • Collaborate with team members to meet sales targets by effectively utilizing up-selling, cross-selling, and promotional strategies. Consistently exceeded average monthly KPI targets by over 10%
  • Maintain comprehensive product knowledge and stayed informed about the latest offerings to enhance customer service.
  • Represent the organization with enthusiasm and professionalism, contributing to a positive brand image.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Education

Bachelor of Commerce - BC - Marketing and Finance

The University of Western Australia
Crawley, WA
07.2024

References

Cherry Ngo, Marketing and Recruitment Executive, 0450 195 522, cherry.ngo@augstudy.com

Volunteer Experience

AUG Study Expo 2023, 04/01/23, 08/01/23, Awarded by AUG Student Service for volunteering as an event coordinator at Study Expo 2023.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

R/R-studio

Tableau

Mailchimp

Microsoft Office Suite

Canva

Languages

English
Upper intermediate (B2)
Vietnamese
Bilingual or Proficient (C2)

Timeline

Intern

Avanguard Capital
05.2024 - 09.2024

Intern

AUG Student Services
02.2024 - 07.2024

Volunteer

AUG Student Services
04.2023 - 08.2023

Sales Representative

PTC Phone Tech & Comm
11.2022 - 02.2023

Bachelor of Commerce - BC - Marketing and Finance

The University of Western Australia

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Darren Nguyen